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Our client, an international Removal & Relocation specialist based in East Sussex, is seeking a Move Manager to join their expanding team.
This is a fantastic opportunity to join a growing Removals company. They are flexible and will also consider applicants who are looking for a remote role as long as they are able to go to the branch as and when required.
Move Manager responsibilities:
Move Manager
Job Description
This is a fantastic opportunity to join a growing Removals company. They are flexible and will also consider applicants who are looking for a remote role as long as they are able to go to the branch as and when required.
Move Manager responsibilities:
- Handling new and existing customers Domestic and International Removal requirements.
- Liaising with Private and Corporate Clients removals enquiries.
- Setting appointments for move consultants to carry out Pre move surveys for prospective removals clients.
- Maintain close relationships with existing removal clients to encourage repeat business.
- Creating Removal quotations based on tariffs accurately and in a timely fashion.
- Monitoring all issued International and Domestic removal quotes and closing for the move
- Updating the company’s internal CRM Database.
- Quoting clients accurately and managing the sales pipeline
- Communicating moving notes to move coordinators noting any special requirements.
- Pricing duties as required, utilising expert negotiating skills.
- Administrative tasks will be required.
- Previous experience of working within the removals or shipping sector desirable
- Excellent negotiation and quoting skills
- Comfortable using the telephone, email and SMS to engage clients
- Good customer focused skills
- Exemplary communication skills, written and verbal
- Excellent computer skills
- Enthusiastic, adaptable approach to work
- Able to organise and manage time effectively
- Dealing with customers in multiple time zones requires some flexibility in working outside normal working hours