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Relocation Services Account Specialist

Job Description

Our client, a relocation services provider is looking to hire a Relocation Services Account Specialist to be based remotely in the USA.

Key Responsibilities:

  • Manage a portfolio of global client accounts, ensuring overall customer success
  • Develop and maintain strong relationships with clients
  • Work closely with internal and external stakeholders to ensure service delivered meets the SLA
  • Fully understand client needs and present solutions to meet client talent mobility goals
  • Review data and present back to clients
  • Assist with the onboarding of new clients
  • Monitor services delivered to assignees by Relocation Consultants

Key Requirements:

  • Understanding or working experience in the Relocation / Destination Services industry preferred
  • Excellent customer service and account management skills
  • Ability to communicate with professionals across all levels
  • Extremely motivated to help clients achieve their goals
  • Ability to think outside the box and deliver solutions to clients
  • Strong negotiation and influencing skills
  • Prior experience managing a portfolio of complex global accounts