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Senior Relocation Consultant
Job Description
We’re seeking an experienced Senior Relocation Consultant to join our client in Amsterdam, NL.
Responsibilities:
- Manage the relocation process for assignees and their families from start to finish
- Oversee relocation services delivered to the assignee
- Act as point of contact for VIP cases
- Ensure the assignees relocation runs smoothly, providing excellent service throughout
- Manage relocation services including immigration, settling in, school search, home search, bank account set up, household goods moving etc.
- Keep assignee up to date every stage of their relocation
- Main point of contact for the assignee
- Build excellent relationships with assignees and their families
- Work closely with real estate agents, arrange appointments, check rental contracts and liaise with landlords
- Liaise with immigration and home search experts
- Ensure the internal system is kept up to date
- Identify opportunities to improve services and processes
- Provide support to the Relocation Consultants, giving advice where required
Requirements:
- Over 5 years experience in the Relocation, Destination Services or Global Mobility industry
- Previous/Current experience as Senior Relocation Consultant is an advantage
- Strong leadership, coaching, mentoring skills
- Excellent communication and customer service skills
- Can work to a high standard in a fast paced environment, meeting deadlines
- Strong IT skills including Microsoft Suite
- Fluent Dutch and English preferred