Alchemy is supporting an international logistics company in their search for a Logistics Operations Coordinator. The coordinator ensures on-time and precise supervision of each shipment. This role is essential in ensuring the efficient and cost-effective transportation of goods. This role entails managing the complete secure transportation process, from the booking to the delivery confirmation of each consignment, while following Shippers Instructions and complying with all internal and external regulations. The successful candidate will require excellent proficiency in both written and spoken English and German, along with a working knowledge of French.
Job Responsibilities:
- Identify inefficiencies or recurring issues and propose process enhancements.
- Maintain and update the vendor cost and information database, addressing any cost discrepancies or unexpected expenses.
- Generate operational reports and relay any vendor service issues to the manager weekly.
- Verify accounts payable invoices and oversee their processing with finance, resolving any discrepancies with vendors.
- Execute any special projects as directed.
- Work with finance to ensure the accurate billing of customer invoices.
- Facilitate the quotation process by securing vendor quotes, updating rates in the system, and negotiating terms as needed.
- Deliver exemplary customer service, seek continuous improvements, and represent the company positively with all stakeholders.
- Maintain ongoing, efficient communication and coordination with all stakeholders to ensure seamless shipment operations, promptly addressing and resolving any issues.
- Efficiently manage all assigned import and export tasks, ensuring compliance and monitoring security from pickup to delivery.
Role Requirements:
- Ideally a Bachelors degree, minimum A-Level Educated
- 3-5 years’ experience in Logistics, Freight Forwarding, Supply Chain in a similar role overseeing and managing the shipping process in a global environment.
- Knowledge of freight forwarding integrated digital platforms such as Cargowise
- Experience in Supply Chain Fundamentals, Rules & Rates and Advanced Cargo Tariffs.
- Proven track record in a customer facing operation ideally in the service sector.
- Possess strong communication skills with excellent proficiency in both written and spoken English and German, along with a working knowledge of French.
- Proficiency with MS Office Suite