Join a leading name in the art logistics industry as a Client Account Manager in Long Island City, NY. This dynamic role is perfect for a detail-driven professional experienced in international shipping and project management. You'll thrive in a fast-paced environment, delivering world-class service to an elite clientele and coordinating seamless domestic and international logistics solutions.
What You’ll Be Doing:
- Manage client relationships, understanding their storage and logistics needs to deliver tailored solutions.
- Coordinate domestic and international shipping projects from planning and pricing through execution.
- Liaise with internal teams and external vendors to ensure timely, successful project delivery.
- Review floor plans and FFE lists for logistical planning.
- Create accurate estimates, work orders, and invoices, ensuring all services are properly documented.
- Oversee site visits and installations, ensuring all preparation aligns with job site specifics.
- Develop relationships with shipping vendors and compare external quotes with in-house services.
- Troubleshoot shipment issues and investigate missing inventory.
- Monitor CRM system to log client engagements and project updates.
- Ensure compliance with international shipping regulations and export/import requirements.
- Provide leadership and guidance to Client Services team members.
- Respond promptly to client communications and manage incoming calls professionally.
What We’re Looking For:
- Experience in project management or international shipping coordination.
- Background in logistics, transportation, or distribution, particularly within high-end or luxury premium markets.
- Previous experience in the logistics or transportation industry is essential.
- Exceptional attention to detail and time management with the ability to multi-task under pressure.
- Proficient in Microsoft Office, especially Outlook; Excel proficiency is a plus.
- Strong communication, problem-solving, and decision-making skills.
Interested? Reach out to Alchemy Global Talent Solutions today.