This role focuses on coordinating household goods moves, managing supplier relationships and supporting real estate services to ensure a smooth relocation experience for clients and their families.
Key Responsibilities
- Coordinate household goods moves, including packing, shipping, delivery and temporary storage.
- Source and assess moving companies, real estate agents, brokers and appraisers.
- Manage supplier agreements, referral fees and associated documentation.
- Monitor move schedules, costs and invoices, ensuring records are accurate and up to date.
- Coordinate property appraisals and review reports for accuracy and completeness.
- Resolve service issues and support claims relating to damaged household goods.
- Maintain regular communication with internal teams, clients and external suppliers.
- Monitor supplier performance and help maintain high service standards.
- Manage multiple priorities while meeting deadlines and service expectations.
- 1–2 years of relevant experience, ideally in real estate, relocation, supply chain coordination or a related field.
- Strong organisational skills and the ability to manage multiple tasks effectively.
- Excellent written and verbal communication skills.
- Good numerical skills, with the ability to review costs, invoices and financial documentation.
- Strong attention to detail and problem-solving abilities.
- A customer-focused approach with the ability to build positive working relationships.
- Proficiency in Microsoft Office and the ability to maintain accurate records across internal systems.
- An associate or bachelor's degree in Business, Communications or a related discipline is preferred