This position offers remote working in the UK.
Key Responsibilities:
- Lead market analysis across corporate housing, serviced apartments, and relocation accommodation providers, identifying and onboarding new suppliers aligned to business needs
- Support vendor selection, onboarding, and ongoing management within the corporate housing supply chain
- Assist with contract negotiations for new and existing suppliers, ensuring competitive commercial terms and service quality
- Monitor performance against SLAs and KPIs, identifying trends and implementing continuous improvement initiatives
- Recommend supplier recognition, probation, or termination based on performance outcomes
- Partner with internal teams to ensure effective supplier onboarding and mobilisation
- Drive global supplier management strategy across corporate housing and serviced apartment categories
- Participate in client presentations, RFP responses, and development of client-ready materials related to relocation housing solutions
- Conduct supplier risk and opportunity assessments, including IT security and financial evaluations
- Act as a subject matter expert for supplier products within corporate housing, serviced apartments, and relocation services
- Investigate and resolve performance issues in line with escalation procedures and ISO 9001 standards
- Organise and lead supplier review meetings and monthly performance calls across multiple regions
- Manage performance improvement plans where required to ensure consistent service delivery
- Support internal and external training initiatives related to supplier products and processes
- Maintain accurate documentation of supply chain processes and supplier profiles
- Engage with operational teams through virtual meetings, representing supply chain in relocation and housing discussions
- Coordinate supplier pricing, rate negotiations, and new business pricing requests
- Manage supplier invoicing queries, audits, and system troubleshooting
- Support ad hoc reporting, data analysis, and project work aligned with supply chain and relocation strategy
Key Requirements:
- Proven experience in supply chain management within corporate housing, serviced apartments or relocation services
- Strong understanding of supplier management, contract negotiation, and performance management frameworks
- Experience working with global supplier networks and managing stakeholders across multiple regions
- Ability to analyse data, identify trends, and implement continuous improvement initiatives
- Strong communication and stakeholder management skills, with the ability to influence both internal teams and external suppliers
- Experience supporting RFP processes, client presentations, and commercial proposals
- Knowledge of service level agreements, KPIs, and quality standards such as ISO 9001
- Strong organisational skills with the ability to manage multiple priorities in a remote working environment
- Commercial awareness and experience in pricing, cost management, and supplier negotiations
- Proficiency in reporting, data analysis, and supply chain systems
- Ability to lead supplier meetings, training sessions, and performance reviews effectively
- Self-motivated, proactive, and comfortable working in a fully remote, global environment
- Some travel may be required