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Account Representative

Job Description

A great opportunity has arisen with a well established Aerospace & Defense organisation who are looking for an Account Representative to join their team based in Milwaukee, WI.

 

The main purpose of the account representative is to support the development of new and existing clients to ensure the team meets regional targets.

 

Responsibilities:

  • Achieve designated territories' business and sales targets for the firm.
  • Create and oversee daily customer orders and quotations.
  • Work with internal divisions such as Customer Service, Purchasing, Accounting, and Shipping/Receiving to coordinate customer quotation and order procedures.
  • Ensure order delivery on time.
  • Gain knowledge of trends and product demands among customers.
  • Use advanced problem-solving skills and critical thinking to plan the resolution of consumer complaints about a product's price, lead time, or quality.
  • As needed, create and maintain unique reports for clients.
  • Examine teardown reports and adjust as necessary.
  • Follow up with the client regarding quotes.
  • Interact with clients over the phone, fax, and email.
  • Create a relationship with your customers to grow your business.
  • Finish the responsibilities assigned by the account manager.

 

Requirements:

  • A conscientious disposition and attention to detail.
  • A strong oral and written communication style.
  • Highly driven, vivacious, and success-focused.
  • Have strong interpersonal and relationship-building abilities, and are courteous and tactful.
  • The ability to perform well under pressure and a high level of organisation are required.
  • It's crucial to develop relationships, recognise opportunities, and have strong account management abilities.
  • Proficient with Microsoft Word and Excel in a Windows environment.
  • A bachelor's degree or five to seven years of relevant experience.