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Business Analyst in Object Modelling in Application Management Services (AMS

Job Description

Alchemy are currently partnering with a global technology firm who are looking to recruit a Technical Business Analyst in Object Modelling in Application Management Services (AMS) based in Zurich.

Your mission (responsibilities)

  • Provide application management and support
  • Categorize, analyze, and reproduce client issues
  • Provide workaround for incidents
  • Manage and address request of information and service requests
  • High level analysis of small enhancements in close collaboration with clients and other stakeholders (i.e., other internal teams or 3rd party providers)
  • Liase with the development teams for implementation of bug fixes and detail analysis, estimation, and implementation of small enhancements
  • Ensure high quality service to the customers in terms of reliable delivery and efficient communication

What you need (skills, education)

  • University degree in Computer Science/Physics/Engineering/Mathematics or comparable education
  • At least 3-5 years of work experience preferable in the fintech sector
  • Experience in data modeling and data management is a strong advantage
  • Strong analytical, problem solving and conceptual skills
  • Excellent client-orientation and communication skills
  • Fluent in spoken and written English
  • German or Italian or French language skills are considered as a plus