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Customs Manager

Job Description

We are partnering with a leading retailer who is seeking a Customs Manager to join their growing team based in Nuneaton.


The Customs Manager will be responsible for developing and managing a Customs and Excise Team as well as take the lead a solid internal team and ensure productive working relationships with internal and external stakeholders of all levels.


Key Responsibilities:

  • Oversee the completion of assorted HMRC customs and excise declarations and assist the business to ensure its legally compliant with HMRC customs and excise regulations.
  • Lead a team whilst keeping focus on key goals and objectives, working collaboratively to deliver success.
  • Ensure relevant customs and excise HMRC returns are met.
  • Monitor HMRC deferment account and associated guarantee levels.
  • Provide support to the team on difficult HTS code classifications (using GIRs).
  • Be Buying Department facing, supporting in customs and excise training to internal colleagues, explaining and engaging.
  • Keep abreast of changes in legislation.
  • Be proactive, plan ahead, anticipate and manage risks.
  • Develop and review documented procedures and training material.
  • Work through issues as they evolve with pace.
  • Build effective and collaborative relationships and networks, both within and externally.
  • Ensure the team and multi skilled and ensure sufficient cover during regulatory deadlines.
  • Develop talent providing training to improve knowledge, skills and competencies.
  • Drive a positive team culture and develop behaviours.
  • Encourage the team and peers to generate new ideas.
  • Spot opportunities, define solutions and create a clear action plan.
  • Respond to technical queries from inside and outside business partners.
  • Support the development, design and implementation of internal controls.


Required Skills:

  • Over 5 years’ experience dealing with customs and excise within a large organisation.
  • Any qualification within Customs & Trade Compliance would be advantageous.
  • Be knowledgeable of Customs & Excise processes and regulatory tax returns
  • Good knowledge of the customs systems including CHIEF, Destin8 etc.
  • Prior experience working with HMRC would be beneficial.