Alchemy is partnering exclusively with a renowned international mobility provider in the search for a key client Global Mobility Specialist.
The Global Mobility Specialist will serve directly as the global mobility and relocation subject matter expert and point of contact for a key Technology client.
Full time remote working from home available in UK.
Key duties of the Global Mobility Specialist include:
Serving as the global mobility specialist and direct point of contact for a key Technology client account
Managing the international relocation processes for high level corporate executives and VIPs
Delivering client relocation policy and programs to assignees across EMEA
Maintaining an in-depth understanding of client global mobility and relocation policy
Project management of the delivery of global mobility services not limited to; relocation management, destination services, immigration, language and intercultural training, serviced apartments etc.
Partnering to develop and implement client specific plans and service strategies with the regional lead to ensure revenue, volume and profit goals
Liaising with the EMEA Mobility team to ensure high level client expectations
Maintain and enhance client account relationship by professional communication with stakeholders and global assignees
Collecting and presenting account feedback on products, service delivery, operational processes and issues disrupting client goals
Ensure that client needs are met in a timely efficient manner through delivery of excellent service
Participating in special projects as needed, including client presentations and vendor training
Regular interaction will vendor partners to ensure successful delivery
Continued engagement with client stakeholders and executive assignees
Recording relocation policy exceptions and communicate trends whilst recommending actions to reduce costs/add value
Requirements and experience:
5 years + experience working in Relocation, International Mobility and/or Assignment Management
Advanced knowledge of international relocation policies and programs
Ability to serve as mobility subject matter expert partnering with a key Technology client
Proven project management skills, with the ability to meet deadlines
Superior customer service and client relationship management skills
Ability to think and work strategically and make decisions
Natural ability to problem solve
Excellent verbal and written communication
Advance IT skills
Please apply to Alchemy today to find out more!