We are seeking an experienced International Assignment Counselor to join a fast-developing global organisation.
 
The role:

• To serve as the direct point of contact for the client and the relocating assignee
• To coordinate international assignment services for clients relocating employees
• To provide a high level of customer services throughout the relocation process, ensuring client satisfaction

Duties include:

• Ensuring you have an excellent understanding of client relocation policies and procedures
• Delivering guidance and advice to relocating employees ensuring they fully understand the policy
• Managing the complete international assignment cycle with corporate assignees including; conducting assignee briefing call, delivering mobility process advice, household good shipping coordination, initiating relocation and destination services
• Responsibility for managing a high assignee caseload, ensuring data is recorded correctly
• Co-ordinating third-party vendors ensuing services are booked, managed and delivered as required
• Developing lasting relationships with both the client and the relocating assignee during the mobility phase

Desired Skills & Experience

• Previous experience working in the Global Mobility, HR and Relocation service dealing with International Assignments
• Experience coordinating the full international assignment process; mobility policy management, household goods shipping (multi modal), destination services etc.
• Excellent communication skills, both verbal and written
• Strong client services and relationship building skills
• Strong IT skills using MS office