We are partnering with a Global Logistics provider who are seeking a Logistics Coordinator to join their team in Frankfurt.

The main purpose of this role is to provide a high level of customer service to partners and customers and to monitor all shipping processes.

Responsibilities;

• Responsible for managing the full Shipping process from start to finish
• Be involved in booking services with partners and preparation of full documentation
• Handle Airfreight and Seafreight shipments
• Regularly make updates to the Cargowise system
• Contact and obtain quotations from vendors
• Provide vendor quotes to sales team as and when requested
• Complete en-route security monitoring
• Providing continuous updates to customers throughout shipping process and closely managing the customer relationship.
• Amend database information where applicable.
• Carry out any special projects as assigned.
• Liaise with new vendors to obtain quotations and negotiate rates if necessary
• Provide great customer service
• Prepare operational reports and communicate vendor service issues
• Coordination with finance for issuance of accurate customer invoices
• Uphold the integrity of database comprising of vendor costs and information. 

Skills Required;

• Experience managing Shipping process from start to finish in a global environment
• Strong Global Airfreight operations experience
• In-depth knowledge of the security and logistics business
• Any additional languages would be a benefit – French, Russian, Mandarin, Chinese
• Strong communication skills
• Proficient in MS office
• Knowledge of freight forwarding software