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Relocation Consultant

Job Description

We have a new position available for a Relocation & Destination Services Consultant to join a leading relocation service provider.

We're seeking an experienced DSP Relocation professional with strong Tenancy & Lettings experience to handle Relocation services for clients, acting as the main point of coordination for UK Destination Services.

This role offers a hybrid working structure.

Responsibilities of the Relocation Consultant include:

  • Serving as the main point of coordination for Relocation services.
  • Directly responsible for managing and negotiating tenancies for the assignee
  • Manage all Relocation activities including; home search, property services including tenancy management, lease negotiation, lettings, cleaners inventory clerks, landlords agents, and dilapidations negotiation.
  • Manage Relocation caseload and ensure regular follow-ups are conducted with customers
  • To consult and administer all components of both Relocation and Destination Services for the clients including property services such as; tenancy management and lettings
  • Arrange property Check-in/out with Inventory clerk and landlords agent
  • Develop, maintain and build a working relationship with transferring (relocating) employee and client HR
  • Carry out the pre-assignment briefing and client relocation policy review as required
  • Provide continued advice and support to both clients and relocating employees
  • Prepare ongoing status reports in line with client’s needs
  • Evaluate operational efficiency and recommend process improvements as required
  • Review and approve supplier invoices and invoice correctly for the client engagement

Ideal Candidate:

  • Experience in Relocation, Destination Services and/or UK Property sector
  • Strong knowledge and experience in Tenancy Management, Lettings, and UK Property services
  • Bilingual skills are an advantage but not essential
  • Strong customer service skills
  • Good communication skills, both verbal and written