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Removals Operations Manager

Job Description

An opportunity is around the corner as our client a well-established moving company dealing with domestic, commercial and international moves is looking for a Removals Operations Manager to join their team based in West London. 

Are you highly organised, motivated and have a hands-on approach or are you looking for your next step up?  This might be the ideal role for you.

Removal Operation Manager responsibilities will include:
  • Managing the removal operations department.
  • Overseeing removals bookings for new and existing clients domestic and internationally.
  • Communicate between Clients and removal crews.
  • Running the removals bookings diary and job allocation process.
  • Assign crews of the correct quantity and quality.
  • Calculating job costs for each client.
  • Close liaison with the teams throughout each job process.
  • Occasional staff performance reviews.
  • Recruiting of new drivers and crew.
  • Making sure all paperwork and systems are all correct and up to date.
  • Controlling Staff holidays.
  • Ensuring staff adhere to the UK working time regulations.
Experience required for the Removals Operations Manager:
  • Experience working as a Removal Operations Manager.
  • Extremely organised, must have the ability to prioritise.
  • Experience in planning work schedules.
  • Excellent communication skills.
  • Technologically proficient, familiarity with moving software and MS office applications.
  • Flexible attitude, willing to work outside of hours if required.
  • Experienced with High-end moving and storage would be beneficial.

If interested, please do get in touch with Alchemy Global Talent Solutions today!