We are partnering with a leading organization company who are currently seeking a Logistics Team Leader to join their team based in Dover.

The purpose of the Team Leader is to support and direct a team of logistics specialists managing time-critical movements within Europe, always maintaining accuracy and attention to detail to deliver continued client satisfaction.

Responsibilities:

• Support, direct, and advise your team to keep the company's strategic plan on track
• Communicate with department team leaders and support their team
• Meet daily KPI targets to always ensure operational excellence
• Monitor the TMS to ensure it is always up to date
• Ensure accurate daily handovers between shifts
• Ensure that the business escalation process is followed
• Identify and report carrier non-conformances and implement staff training improvements
• Attend weekly client/operations review meetings with team leaders
• Preparing presentations on the team's weekly performance.
• Support the team with objective settings using the company's appraisal procedure,
• Help staff performance
• Assist with the weekend on-call rota by managing annual leave, absenteeism, and weekly rotas to ensure adequate coverage is always available

Requirements:

• IT Skills
• Planning and organizing
• Customer service skills
• Self-motivation
• Understanding all areas of the logistics and team leader roles