In this remote-based position, you'll manage CRM data entry and carry out light telesales tasks verifying and maintaining up-to-date information on restaurants, takeaways, and other hospitality venues. Full training and access to a dialler system will be provided to set you up for success.
Key Responsibilities:- Accurately collect and input contact and business data into the CRM system
- Use the dialler system to call hospitality businesses, verifying and updating essential details
- Ensure data is clean, categorised, and accessible for Business Development colleagues
- Communicate professionally with business contacts to resolve missing or outdated data
- Support light B2B telesales activity and qualify potential leads where appropriate
- Maintain clear, accurate records of outreach and follow-up actions
- Assist in the creation and maintenance of reports used by the sales and BD teams
- Proactively identify data gaps and help source the right information for outreach
- Previous experience in data entry or administrative support (B2B preferred)
- Confident communicator on outbound calls and professional phone manner
- Exceptional attention to detail and a drive for data accuracy
- Strong organisational skills and the ability to prioritise effectively
- Self-motivated and comfortable working independently in a remote environment
- Basic proficiency with Microsoft Office tools (Excel, Word) and CRM platforms
- Knowledge or familiarity with the hospitality industry is a plus
- Experience with CRM systems such as Salesforce or HubSpot
- Familiarity with dialler systems or outbound calling tools
- Background in telesales, customer verification, or lead generation
- Understanding of the UK restaurant and takeaway landscape