Moving Local Dispatcher – Washington, DC
Alchemy is collaborating with a well-known moving firm to recruit a highly organized Moving Local Dispatcher to plan and supervise daily moving operations in Washington, DC.
What You'll Be Doing:
- Plan and assign moving workers for local moves to ensure prompt and efficient service.
- Maintain ongoing communication with drivers, movers, and clients throughout the relocation process.
- Allocate cars and equipment in accordance with availability and job requirements.
- Monitor job progress, address difficulties, and develop contingency measures as necessary.
- Handle urgent client requests, last-minute cancellations, and scheduling changes.
- Ensure adherence to DOT requirements, safety standards, and company policies.
- Use dispatch software to track cars, manage workflow, and update records.
- Communicate efficiently with clients, answering questions and delivering updates.
- Collaborate with the operations and warehousing teams to improve resource allocation.
- Analyze everyday operations to discover opportunities for improvement and increase service efficiency.
- Train and mentor new dispatchers to ensure they follow corporate procedures.
- Keep accurate records and reports for internal tracking and compliance purposes.
What We’re Looking For:
- Prior experience in the moving and relocation industry is necessary.
- A thorough understanding of logistics coordination and dispatching software.
- Excellent problem-solving abilities and the capacity to work under pressure.
- Excellent communication skills with both teammates and customers.
- Understanding of safety standards and DOT rules.
- The ability to multitask and adjust to shifting priorities and schedules.
Interested? Reach out to Alchemy Global Talent Solutions today!