The Software Implementation Project Manager will be responsible for assisting multiple clients simultaneously to implement software solutions within their business.
Main Responsibilities:
- Manage a portfolio of software implementation projects
- Manage daily SaaS project tasks for software implementation
- Work closely with the implementation and client services teams throughout the project, delegating tasks to team members as required
- Ensure SaaS projects are well documented, planned and staffed
- Create project plans, including setting targets for milestones and adhering to deadlines and implementation approved budget
- Resolve any issues that arise during the implementation phase
- Build strong relationships both internally and externally
- Communicate with clients and teams to ensure they are updated on status of the project
- Maintain responsibility for project performance, cost, scope, schedule, quality, and appropriate business measurements
- Regularly present at meetings as required, managing client expectations
Key Requirements:
- Experience working within technology software implementation & SaaS project management
- A background and knowledge in one of the following; Human Resources, HRIS, Business Travel, Talent Mobility, Employee Experience, Employee Data, Workforce Management, Talent Management, Payroll, Global Compliance is preferred
- Excellent client management, presentation and communication skills, ability to present to all levels
- Project Management certification preferred however not essential
- Ability to work in a fast paced environment meeting strict deadlines
- Experience managing multiple parallel projects in a software development and/or project management environment
- Success solving complex problems and improving processes
- Willingness to travel across Europe up to 20%