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Terminal Manager

Job Details

  • Posted:1st August, 2025
  • Sector:Private Moves, Moving Services
  • Location:Charlotte, North Carolina, United States
  • Job Ref:18530
  • Salary:Flexible depending on experience
Terminal Manager – Charlotte, NC

Are you an experienced leader in the moving industry ready to oversee terminal operations in one of North Carolina’s most dynamic markets? Our client is seeking a skilled Terminal Manager to head their Charlotte-based terminal, ensuring seamless relocation logistics, staff performance, and customer satisfaction. This is a fantastic opportunity to grow your career with a trusted name in the relocation industry.

What You’ll Be Doing:
  • Overseeing daily terminal operations to ensure efficient relocation services
  • Managing teams of drivers, movers, and support staff across inbound and outbound activities
  • Ensuring compliance with DOT regulations, safety standards, and company procedures
  • Supervising both commercial and household goods (HHG) relocations
  • Monitoring service quality through job site visits and performance reviews
  • Developing and managing terminal-level budgets and financial reporting
  • Identifying operational efficiencies and implementing process improvements
  • Recruiting, onboarding, and training terminal staff
  • Working closely with sales and customer service departments to ensure client satisfaction
  • Managing vendor relationships and subcontractor performance
  • Resolving service issues and customer complaints quickly and effectively
  • Driving terminal growth through strategic planning and development initiatives

What We’re Looking For:
  • Proven leadership within the moving and relocation industry
  • Experience managing HHG and/or commercial/O&I terminal operations
  • Strong understanding of transportation compliance and DOT regulations
  • Demonstrated ability to manage financials, including budgets and P&L
  • Exceptional interpersonal and customer service skills
  • Success in leading operational teams in a fast-paced environment

Interested? Reach out to Alchemy Global Talent Solutions today.

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