Terminal Manager – Charlotte, NC 
 
Are you an experienced leader in the moving industry ready to oversee terminal operations in one of North Carolina’s most dynamic markets? Our client is seeking a skilled Terminal Manager to head their Charlotte-based terminal, ensuring seamless relocation logistics, staff performance, and customer satisfaction. This is a fantastic opportunity to grow your career with a trusted name in the relocation industry. 
 
What You’ll Be Doing:
<ul>
	<li>Overseeing daily terminal operations to ensure efficient relocation services
	<li>Managing teams of drivers, movers, and support staff across inbound and outbound activities
	<li>Ensuring compliance with DOT regulations, safety standards, and company procedures
	<li>Supervising both commercial and household goods (HHG) relocations
	<li>Monitoring service quality through job site visits and performance reviews
	<li>Developing and managing terminal-level budgets and financial reporting
	<li>Identifying operational efficiencies and implementing process improvements
	<li>Recruiting, onboarding, and training terminal staff
	<li>Working closely with sales and customer service departments to ensure client satisfaction
	<li>Managing vendor relationships and subcontractor performance
	<li>Resolving service issues and customer complaints quickly and effectively
	<li>Driving terminal growth through strategic planning and development initiatives
</ul>
 
What We’re Looking For:

<ul>
	<li>Proven leadership within the moving and relocation industry
	<li>Experience managing HHG and/or commercial/O&I terminal operations
	<li>Strong understanding of transportation compliance and DOT regulations
	<li>Demonstrated ability to manage financials, including budgets and P&L
	<li>Exceptional interpersonal and customer service skills
	<li>Success in leading operational teams in a fast-paced environment
</ul>
 
Interested? Reach out to Alchemy Global Talent Solutions today.

Terminal Manager

Private Moves

Moving Services

The Graphic Designer is responsible for creating visually engaging and brand-consistent designs for both print and digital platforms. This role requires a strong creative flair, excellent attention to detail, and the ability to translate concepts into high-quality visual assets that support marketing, branding, and communication objectives.

<hr>
<h3>Key Responsibilities</h3>

<ul>
	<li>
	Develop creative concepts and designs for marketing campaigns, websites, social media, presentations, and printed materials.
	
	<li>
	Work collaboratively with marketing, communications, and product teams to ensure cohesive and impactful brand messaging.
	
	<li>
	Produce design assets that align with brand guidelines and project objectives.
	
	<li>
	Prepare artwork for both print and digital production, ensuring quality, accuracy, and correct file formats.
	
	<li>
	Manage multiple design projects simultaneously, meeting deadlines and maintaining high standards.
	
	<li>
	Conduct image sourcing, editing, and retouching where necessary.
	
	<li>
	Keep up to date with industry trends, design techniques, and emerging tools.
	
</ul>

<hr>
<h3>Skills & Competencies</h3>

<ul>
	<li>
	Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other relevant design tools.
	
	<li>
	Strong understanding of typography, colour theory, and composition.
	
	<li>
	Experience designing for both print and digital channels.
	
	<li>
	Strong organisational skills with the ability to prioritise and manage workloads effectively.
	
	<li>
	Excellent communication and interpersonal skills to work effectively within a team.
	
	<li>
	A creative mindset with strong problem-solving abilities.
	
</ul>

<hr>
<h3>Qualifications & Experience</h3>

<ul>
	<li>
	Proven experience as a Graphic Designer or in a similar creative role.
	
	<li>
	A portfolio demonstrating a range of design projects and creative capabilities.
	
	<li>
	[Optional] Degree or diploma in Graphic Design, Visual Arts, or related field (or equivalent work experience).
	
	<li>
	[Desirable] Experience in motion graphics, video editing, or basic web design (HTML/CSS).
	
</ul>

<hr>
<h3>Performance Indicators</h3>

<ul>
	<li>
	Quality, creativity, and consistency of design work.
	
	<li>
	Timely delivery of projects within agreed deadlines.
	
	<li>
	Adherence to brand guidelines and company standards.
	
	<li>
	Positive collaboration with internal teams and stakeholders.
	
</ul>

Graphic Designer

Join a leading antique and design business based in Gloucestershire as an Operations Administrator, providing exceptional client service and essential administrative support. You’ll work closely with our network of dealers, ensuring smooth delivery processes and maintaining high service standards for private clients and interior designers. 
 
Key Responsibilities:
<ul>
	<li>Arrange deliveries and collections with clients
	<li>Manage calendars for dealer photography bookings
	<li>Process delivery, restoration, storage, and returns administration
	<li>Provide timely updates and excellent service to clients
	<li>Maintain accurate records using Microsoft Office
</ul>
Requirements:

<ul>
	<li>Minimum 1 year’s administration experience
	<li>Minimum 1 year’s customer service or client-facing experience
	<li>Strong communication and organisational skills
	<li>Confident telephone and email etiquette
	<li>High standard of written and spoken English
	<li>Team player with a flexible approach
	<li>Knowledge of antiques/design is an advantage but not essential
</ul>

Operations Administrator 

We are seeking a proactive and people-oriented Visa Consultant to support a high-profile client with international business travel and immigration coordination. This role is integral to ensuring a seamless travel and visa experience for corporate travellers across global markets. 
 
As a vital liaison between internal stakeholders and service providers, you’ll play a critical role in managing escalations, documentation workflows, and closing the loop on key processes. 
 
Eligibility: Must be a Singaporean resident (no EP/SP) 
Hours: Fully onsite Monday - Friday 8am-6pm 
Start Date: 1st September 
 
Key Responsibilities:
<ul>
	<li>Serve as the main point of contact for escalations and visa-related queries, ensuring they are directed and resolved appropriately.
	<li>Liaise with internal teams to obtain necessary corporate documentation for visa and travel processing.
	<li>Take passport pictures as required.
	<li>Adhere to strict On-Site SLAs for answering phone calls (30 seconds), replying to emails (24 hours), and reviewing trip approvals (1 hour).
	<li>Ensure group travel processes are initiated and completed in collaboration with external specialists.
	<li>Monitor progress and ensure all travel documentation workflows are closed out in a timely manner.
	<li>Work closely and in-person with key client contacts at their Singapore office.
	<li>Be adaptable and ready to tackle new challenges in a fast-paced, sometimes ambiguous environment.
	<li>Maintain professionalism and a client-first mindset at all times.
</ul>
Key Requirements:

<ul>
	<li>Strong interpersonal and communication skills—must be confident, clear, and composed in interactions.
	<li>Proven client-facing experience in a corporate or fast-paced service environment.
	<li>Strong coordination and organizational skills; detail-oriented and solutions-focused.
	<li>Able to think critically and adapt quickly when faced with new or unexpected challenges.
	<li>Must be based in Singapore with valid right to work (no EP/SP holders).
	<li>Experience with visa, immigration, or business travel services.
	<li>Must be a team player.
</ul>

Onsite Visa Consultant

Service Delivery Manager - Wolverhampton 
 
Join a dynamic leader in the information management and relocation industry as a Service Delivery Manager. Based across multiple UK sites, this role offers an exciting opportunity to drive operational excellence while enhancing customer satisfaction and compliance. If you're passionate about streamlined service delivery and have experience in logistics, storage, or relocation services, this is your chance to make a lasting impact. 
 
What You’ll Be Doing:
<ul>
	<li>Overseeing end-to-end service delivery across assigned sites, ensuring operational efficiency and customer satisfaction.
	<li>Managing teams across multiple locations to deliver on service level agreements and performance targets.
	<li>Building and nurturing relationships with both internal departments and external stakeholders.
	<li>Implementing and maintaining compliance with all Standard Operating Procedures (SOPs) and service protocols.
	<li>Identifying and implementing process improvements to boost efficiency and revenue.
	<li>Creating bespoke solutions tailored to customer requirements.
	<li>Owning site-level P&L and contributing to strategic financial planning.
	<li>Ensuring the safety, security, and ongoing maintenance of all facilities and equipment.
	<li>Driving health & safety compliance, including audits, training, and wellbeing initiatives.
	<li>Leading and developing site teams through goal-setting, coaching, and performance reviews.
	<li>Preparing accurate reports on KPIs, budgets, and incidents for senior leadership.
	<li>Ensuring full compliance with ESG principles, quality audits, and operational governance.
</ul>
 
What We’re Looking For:

<ul>
	<li>Proven experience in service delivery, operations, or facilities management within the relocation, records management, or similar sectors.
	<li>A coaching-led leadership style with the ability to manage, develop, and motivate cross-functional teams.
	<li>Solid understanding of compliance, audits, and H&S legislation; IOSH training is desirable.
	<li>Excellent communication and organisational skills, with strong data-driven decision-making abilities.
	<li>Familiarity with operational and people management systems.
	<li>Commercial awareness and a proactive mindset for driving change and continuous improvement.
</ul>
 
Interested? Reach out to Alchemy Global Talent Solutions today.

Service Delivery Manager 

Alchemy is partnering with a leading Aerospace & Defense organization who are seeking a Customer Service Representative to join their team in Milwaukee, WI. 
 
Reports to: Director of Sales Operations, MRO 
 
Duties and Responsibilities:
<ul>
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Communicate with customers by phone, fax, and email daily on a regular basis.
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Enter customer RFQs (Sales Quotes)
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Obtain all end use and end user information from customers for export license requirements.
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Enter customer orders and attach customer original documents
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Coordinate customer order process flow down requirements with internal departments, including Purchasing Operations, Accounting, Quality, Compliance, and Shipping/Receiving.
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Manage open Customer Work Orders and Sales Orders, updating ship dates and due dates as required. Expedite and track open orders and shipments.
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Send Coordinate with Sales Directors, Account Managers, and Account Representatives to update Customers with their open order reports. periodic open order reports to select customers.
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Use critical thinking and advanced problem-solving skills and coordinate with Sales Directors, Account Managers, and Account Representatives to effectively communicate to Customers: (a) on Company late deliveries, (b) the reasons for the delays, (c) and action plans to resolve or expedite the late deliveries.
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Coordinate Prepare outbound shipments to Customers and consolidate shipments as allowed per the contracts or Customer authorization.
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Complete relevant customer service tasks assigned by supervisor
</ul>
 
Requirements:

<ul>
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Positive attitude and attention to detail
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Excellent Communication Skills, both verbal and written
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Highly motivated, energetic, and success oriented
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Courteous, tactful, and possess excellent interpersonal and relationship building skills
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Must be highly organized and detail-oriented with the ability to work well under pressure
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Customer Service or account management experience preferred
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Proficient in Windows environment, including Microsoft Word, Excel
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Bachelor’s degree and/or 5-7 years related experience
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Minimal travel may be needed
</ul>
 
Training:

<ul>
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Pentagon Basics
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Export & ITAR compliance
	<li class="MsoNoSpacing" style="margin: 0.0cm;">Aerospace Industry Quality Training (Which includes QMS training, FAA 00 56, Traceability, 8130- 3 documents, PAH’s, ESD, Suspected Unapproved Parts, Shelf Life/LLP’s, AD’s, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations, and Standard Terminology
	<li class="MsoNoSpacing" style="margin: 0.0cm;">90 Day Probation OJT
</ul>

Customer Service Representative

Alchemy Global Talent Solutions is assisting an international Corporate Accommodation provider in the hire for a National Sales Manager 
 
The National Sales Manager will drive sales growth and manage client relationships in the corporate accommodation sector. This role involves identifying new business opportunities, negotiating contracts, and ensuring high levels of customer satisfaction. 
 
You will also work closely in managing of the sales team. 
 
Key Responsibilities:
<ul>
	<li>Develop sales strategies to achieve revenue targets.
	<li>Identify and pursue new business opportunities.
	<li>Maintain strong client relationships.
	<li>Negotiate contracts and agreements with clients.
	<li>Lead and mentor the sales team
	<li>Monitor market trends and competitor activities.
</ul>
 
Qualifications:

<ul>
	<li>5 + years of sales experience, preferably in corporate accommodation or hospitality.
	<li>Proven track record of meeting sales targets.
	<li>Strong negotiation and communication skills.
	<li>Leadership experience with team management capabilities.
	<li>Proficiency in CRM software and Microsoft Office.
	<li>Ability to travel as needed.
</ul>
 
Skills and Competencies:

<ul>
	<li>Strategic Thinking
	<li>Customer Focus
	<li>Results-Driven
	<li>Problem-Solving
	<li>Relationship Building
	<li>Adaptability
</ul>

Terminal Manager

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