The role will involve working closely with clients, suppliers and internal teams, while managing a varied caseload and resolving any challenges along the way.
You will have previous experience in a Mobility Advisor or similar role, ideally within an RMC or global mobility environment. You will be comfortable managing a busy caseload and working with a range of clients, transferees and service providers.
Key Responsibilities
- Manage international relocations from initiation through to completion.
- Act as the main point of contact for transferees and clients.
- Advise on relocation policies, benefits and mobility services.
- Support immigration, housing and destination service requirements.
- Coordinate with suppliers and global service partners.
- Manage multiple cases while meeting agreed service levels.
- Handle complex relocation issues and find practical solutions.
- Build strong relationships with clients and transferees.
- Maintain accurate records and monitor relocation costs.
- Prepare regular reports and provide updates to stakeholders.
Requirement:
- 2+ years' experience within an RMC or similar environment.
- Experience managing high-volume client portfolios.
- Strong knowledge of international relocation and mobility services.
- Experience supporting senior executives and VIP transferees.
- Excellent stakeholder and supplier management skills.
- Strong organisation and attention to detail.
- A proactive approach to problem-solving.
- The ability to manage competing priorities in a fast-paced environment.