This is an exciting opportunity to work with a world-class mobility provider and play a key role in delivering exceptional relocation support to international assignees and their families.
If you are passionate about supporting people through international moves and have prior experience in relocation or mobility services, we’d love to hear from you!
Key Responsibilities
- Serve as the primary point of contact for international assignees throughout the entire relocation lifecycle
- Deliver high-touch, end-to-end case management and coordination of relocation services
- Conduct detailed needs assessments to understand assignee requirements and relocation goals
- Provide clear policy briefings and guidance to ensure full understanding of entitlements and processes
- Liaise with internal client HR and global mobility teams to ensure seamless service delivery
- Coordinate third-party vendors for destination services, immigration, moving, tax support, language/cultural training, and more
- Manage and resolve any issues or challenges during the assignment, ensuring consistent service quality
- Monitor service delivery to ensure a positive relocation experience and high client satisfaction
- Support ongoing assignment management needs and maintain strong relationships with clients and partners
Required Skills and Experience
- Prior experience in international relocation or global mobility services is essential
- Strong interpersonal skills with a genuine passion for supporting individuals and families
- Excellent organizational and case management capabilities
- Culturally aware and adaptable, with a global mindset
- Confident communicator with the ability to engage professionally across all levels
- Proactive problem-solver with a service-oriented approach
- Familiarity with relocation policies, processes, and supplier coordination
- GMS (Global Mobility Specialist) certification is advantageous but not mandatory
- Multilingual skills are a plus but not required
What’s on Offer
- Opportunity to work with an industry-leading global mobility provider
- Diverse and international working environment
- Professional growth and development within a supportive team
- Flexible and hybrid working options (subject to role requirements