Our client, a leading global freight forwarder, is seeking to hire a Licensed Customs Broker for their office in Cleveland, Ohio. 
 
Primary Duties:
<ul>
	<li>Process and manage daily customs entry activities for the brokerage.
	<li>Ensure strict compliance with all applicable regulations and standards.
	<li>Respond efficiently to inquiries from CBP and other Partner Government Agencies (PGAs).
	<li>Collaborate with importers and sales teams to verify correct tariff classifications.
	<li>Build and nurture professional relationships with carriers, regulatory bodies, and import partners.
	<li>Manage critical documents including bills of lading, invoices, and other import-related paperwork.
</ul>
 
Qualifications:

<ul>
	<li>U.S. Customs Broker License is required.
	<li>Proven experience in processing customs entries.
	<li>A Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred.
	<li>Familiarity with customs management software is a plus.
	<li>Strong communication skills, with the ability to work independently.
</ul>

Licensed Customs Broker

Freight Forwarding

Customs

Shipping

Are you a driven sales professional ready to shape a new business frontier? 
 
We’re seeking a senior-level Enterprise Sales Director to drive growth across the U.S. in the Global Mobility, Relocation & International Assignment Services sector. 
 
This is a pivotal opportunity to take ownership of a growing territory, close high-value deals, and influence go-to-market strategy across the Corporate and HR enterprise landscape. 
 
Responsibilities
<ul>
	<li>Own and lead the U.S. Corporate/HR enterprise territory with a focus on net new business development.
	<li>Drive the full sales cycle from prospecting to closing, across multiple product lines and platform offerings.
	<li>Build and nurture long-term client relationships with Global Mobility and HR leaders across Fortune 1000 companies.
	<li>Translate business challenges into sales opportunities, positioning tailored solutions around compliance, sustainability, and cost-efficiency.
	<li>Deliver consistent, high-value sales performance that meets or exceeds new ARR targets.
	<li>Partner with Product, Marketing, and Customer Success teams to shape client messaging and post-sale impact.
	<li>Create a replicable sales motion to scale wins into a sustainable, repeatable model.
	<li>Maintain robust pipeline management with accurate forecasting and clear reporting.
	<li>Educate prospects on data-led decision-making, ESG reporting, and policy-aligned procurement.
	<li>Represent the business at relevant events, panels, and networking opportunities to boost market presence.
</ul>
 
Requirements

<ul>
	<li>7–10+ years’ experience in enterprise-level sales or business development, ideally selling to Global Mobility, HR, or adjacent sectors.
	<li>Sound knowledge of Global Mobility, Relocation & International Assignment services.
	<li>Proven ability to sell into complex enterprise environments and influence multiple senior stakeholders.
	<li>Track record of closing large-scale SaaS, platform-based solutions, or Relocation solutions within the Talent Mobility, HR or Relocation space.
	<li>Highly consultative approach with strong solution selling and negotiation skills.
	<li>Confidence working with technology, AI/data tools, and ESG-focused sales conversations.
	<li>Previous industry experience is required.
</ul>

Enterprise Sales Director – Global Mobility

A leading global relocation services provider is seeking a Relocation Consultant to manage and deliver high-touch mobility services to international assignees. 
 
This position plays a key role in ensuring smooth transitions for clients relocating across borders, offering an exceptional customer experience while managing logistical and administrative coordination behind the scenes. 
 
Responsibilities:
<ul>
	<li>Act as the primary contact for assigned clients and their assignees throughout the relocation process.
	<li>Conduct needs assessments and understands client policies in detail.
	<li>Coordinate temporary housing, property searches, school placements, and other settling-in services.
	<li>Liaise with third-party vendors including moving companies, utility providers, and real estate professionals.
	<li>Monitor costs and ensure services stay within client budgets and policy guidelines.
	<li>Proactively escalate and resolve issues to ensure high satisfaction and seamless service.
	<li>Provide consistent updates to clients, keeping them informed of progress.
	<li>Maintain accurate records and case notes on internal platforms.
	<li>Deliver reports and maintain system data to ensure transparency and performance tracking.
	<li>Participate in team meetings, training sessions, and cross-functional projects.
</ul>
 
Skills & Qualifications

<ul>
	<li>At least 1 year of experience in a fast-paced, customer-facing environment.
	<li>Fluent in German (mandatory); additional European languages are a plus.
	<li>Strong customer service orientation and ability to work under pressure.
	<li>Meticulous attention to detail with strong organizational skills.
	<li>Confident with technology and able to learn new systems quickly.
	<li>Excellent interpersonal skills and a proactive, solutions-oriented mindset.
	<li>Prior experience in relocation, HR support, or high-volume customer service preferred.
	<li>Exposure to international environments or multicultural experience a strong advantage.
	<li>Happy to work on a hybrid setup 
</ul>

Relocation Specialist - Germany 

Alchemy is partnering with a highly reputable Global Mobility & Relocation provider in their search for a Business Development Manager to join their team in Hong Kong. 
 
The Business Development Manager will be responsible for identifying and securing new client accounts and winning new business for the company. 
 
Key Responsibilities of the Business Development Manager: 
 
<ul>
	<li>Selling the full suite of Relocation Management services, including Assignment Management, Destination Services, Immigration Services and Household Goods Moving Services
	<li>Identify key contacts within targeted businesses to solicit new business
	<li>Implement a sales action plan, focusing on winning new client accounts and maintaining a strong sales pipeline
	<li>Collaborate with other areas of the business to maximise client engagement
	<li>Build a strong network within the global mobility, relocation and destination services industry, including potential new client accounts
	<li>Meet and exceed set revenue and new business targets
	<li>Participate in sales presentations and RFP processes to successfully secure new clients for the company
	<li>Act as subject matter expert on relocation industry, including staying up to date with trends, and advising clients on how the company’s relocation services can best meet their needs
	<li>Act as brand ambassador for the company, attending relocation and global mobility industry events etc.
</ul>

 
Requirements of the role:

<ul>
	<li>Previous Sales and Business Development experience is essential, preferably in the Relocation, Global Mobility and/or Household Goods Moving industry
	<li>A sales hunter with a proven track record of securing new business and exceeding sales targets
	<li>Proactive approach to sales, actively targeting potential new accounts
	<li>Strong presentation skills and the ability to communicate with senior level individuals
	<li>Customer focussed approach, and able to demonstrate strong relocation industry knowledge
	<li>Fluent in Cantonese or Mandarin and English
</ul>

Business Development Manager, Global Relocation Services

Removals Operations Manager – Hounslow, Greater London 
 
Alchemy is pleased to be supporting a leading removals and storage company based in Hounslow in their search for an experienced Removals Operations Manager. This pivotal role involves overseeing logistics, job scheduling, team coordination, and service delivery within a fast-paced environment, contributing directly to the company’s continued growth and success. 
 
What You’ll Be Doing:
<ul>
	<li>Oversee day-to-day removals operations, including planning, execution and monitoring 
	<li>Allocate jobs and coordinate schedules for removals crews, drivers and support staff
	<li>Plan efficient vehicle routes, manage driver shifts and ensure resource utilisation
	<li>Monitor the removals team performance, provide coaching, and drive continuous improvement
	<li>Resolve operational issues swiftly (delays, damage claims, client alterations)
	<li>Ensure compliance with health & safety, transport, and licensing regulations
	<li>Maintain and enforce high customer service standards throughout all operations
	<li>Liaise with removals clients, handle complaints, and ensure satisfaction
	<li>Oversee vehicle fleet maintenance schedules, inspections and repairs
	<li>Collaborate with warehouse/storage teams to coordinate moves and storage handovers
	<li>Prepare operational reports and KPIs for senior management
	<li>Implement process improvements, cost-saving measures and best practices
</ul>
 
What We’re Looking For:

<ul>
	<li>Proven experience in removals, logistics, transport operations or a related field
	<li>Strong organisational skills, ability to prioritise multiple tasks and projects
	<li>Excellent communication and leadership skills; able to motivate teams
	<li>Solid problem-solving skills and ability to perform under pressure
	<li>Knowledge of transport regulations, health & safety and compliance standards
	<li>Ability to work in a fast-paced, variable environment and adapt to changes
</ul>
 
Interested? Reach out to Alchemy Global Talent Solutions today.

Removals Operations Manager

Billing Assistant – Indianapolis, IN 
 
Are you detail-oriented and ready to support billing operations in the moving & relocation industry? Our client is seeking a Billing Assistant in Indianapolis to help keep invoicing, receivables, and financial records accurate for local and long-distance moves. Hybrid working options are available for suitable candidates. 
 
What You’ll Be Doing
<ul>
	<li>Prepare and issue invoices to customers after moves (residential, commercial, industrial)
	<li>Verify billing data (weights, accessorial charges, tariffs, packing services) against move orders or contracts
	<li>Match invoices with work orders, proof of delivery, and service logs
	<li>Post payments and reconcile accounts receivable
	<li>Monitor ageing receivables and follow up on past due accounts
	<li>Resolve billing discrepancies with operations, dispatch, and customer service teams
	<li>Generate and send statements, billing summaries, and reports
	<li>Maintain billing records and documentation for auditing
	<li>Assist in the preparation of monthly revenue schedules
	<li>Coordinate with finance/accounting for the month-end close
	<li>Respond to customer inquiries about invoices, charges, and billing status
	<li>Support internal teams (sales, operations) with billing data analysis
</ul>
 
What We’re Looking For

<ul>
	<li>1–3 years of billing, accounting, or AR experience (preferably in relocation, transportation, logistics, or similar)
	<li>Strong attention to detail and numerical accuracy
	<li>Familiarity with billing systems/software (e.g. QuickBooks, Sage, CargoWise, or industry ERP)
	<li>Good communication skills (verbal & written)
	<li>Ability to analyze discrepancies and problem-solve
	<li>Experience with or understanding of moving/relocation billing, tariffs, tariff codes, accessorials, etc, would be beneficial but not essential.
</ul>
 
Interested? Reach out to Alchemy Global Talent Solutions today.

Billing Assistant

Assistant Dispatcher – Indianapolis, IN 
 
Join a leading moving company in Indianapolis as an Assistant Dispatcher, where you'll help coordinate logistics for residential and commercial relocations. This is an ideal opportunity for someone with strong communication and organizational skills looking to grow within the relocation industry, with clear potential to progress into a Dispatch Manager role as you develop and gain experience. 
 
What You’ll Be Doing:
<ul>
	<li>Assist with daily dispatch operations for local and long-distance moves.
	<li>Communicate with drivers, crews, and customers to ensure smooth service.
	<li>Track truck locations and update schedules in real time.
	<li>Coordinate delivery and pickup times to optimize efficiency.
	<li>Respond promptly to service changes or issues in the field.
	<li>Maintain dispatch logs and documentation accurately.
	<li>Support senior dispatchers in planning and routing.
	<li>Use dispatch software to manage workflows and updates.
	<li>Ensure drivers comply with DOT and company safety standards.
	<li>Handle basic customer service inquiries related to move status.
	<li>Collaborate with warehouse and operations teams for seamless execution.
	<li>Provide after-hours support on a rotational basis as needed.
</ul>
 
What We’re Looking For:

<ul>
	<li>Experience in dispatch or logistics, ideally in the moving industry.
	<li>Familiarity with HHG or commercial relocation operations is a plus.
	<li>Strong organizational and multitasking abilities.
	<li>Proficiency with dispatching software.
	<li>Excellent verbal and written communication skills.
	<li>High school diploma or equivalent; logistics training is a plus.
</ul>
 
Interested? Reach out to Alchemy Global Talent Solutions today.

Licensed Customs Broker

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