What You’ll Be Doing:
- Conduct quality inspections to verify properties meet defined standards.
- Maintain detailed inspection records using computerised systems.
- Coordinate with internal departments and vendors to resolve quality concerns.
- Monitor and uphold service quality for temporary housing accommodations.
- Manage scheduling and tracking of inspections to maximise efficiency.
- Prepare reports and summaries of inspection findings.
- Support day-to-day operations and assist with administrative duties.
- Implement and follow up on corrective actions for any identified issues.
- Communicate quality expectations clearly to service providers.
- Participate in process improvement initiatives related to guest accommodations.
- Ensure documentation and filing systems are kept up to date.
- Deliver exceptional customer service in all interactions.
What We’re Looking For:
- Previous experience in the moving, relocation, or corporate housing industry.
- Strong organisational skills with keen attention to detail.
- Proven ability to work independently and within a team.
- Proficiency in Microsoft Office Suite and other relevant software.
- Excellent verbal and written communication skills.
- Effective time management and task prioritisation.