Key Responsibilities:
- Oversee daily warehouse operations within a moving and storage facility, ensuring smooth inbound and outbound shipment flow
- Supervise warehouse personnel, including movers, packers and forklift operators, ensuring productivity and compliance with company standards
- Coordinate closely with drivers, operations teams and sales departments to support seamless relocation services
- Allocate storage space effectively to maximise capacity and maintain accurate storage records for household goods
- Ensure correct loading and handling procedures are followed to minimise damage claims during local and long-distance moves
- Monitor and maintain inventory management systems for accurate tracking of customers’ effects and shipment status
- Lead regular warehouse inspections to uphold safety, cleanliness and regulatory compliance
- Oversee maintenance of equipment including forklifts, pallet jacks and warehouse machinery
- Manage facility upkeep, including dry air sprinkler systems, grounds maintenance and security measures
- Train staff on warehouse management systems and best practices specific to the removals and storage sector
- Prepare and analyse monthly performance reports, including tonnage metrics and operational comparisons
- Maintain adequate stock levels of packing materials and operational supplies to support relocation projects
Key Skills & Experience:
- Two to three years’ experience within the moving and relocation industry
- Previous supervisory experience within a warehousing or storage environment
- Strong knowledge of warehouse management systems and inventory control in a removals setting
- Certified Weighmaster qualification and valid driving licence
- Operational knowledge of forklifts and dry air sprinkler systems
- Excellent communication, team leadership and customer-focused problem-solving skills