Join a top removals firm in the Greenford area, as a Removals Coordinator who specialises in domestic, international, and European relocations. This is an amazing opportunity to manage logistics, client communication, and move coordination in a rapidly changing market.
What You’ll Be Doing
- Coordinating domestic, international, and European removals for private and corporate clients.
- Managing move schedules from booking through to delivery and post-move follow-up.
- Liaising with clients, shipping partners, and internal teams to ensure seamless relocations.
- Preparing customs documentation and compliance paperwork for international shipments.
- Managing inventory lists, insurance coverage, and special handling requirements.
- Providing accurate quotations and service explanations to prospective customers.
- Monitoring shipment progress and proactively resolving delays or issues.
- Booking transportation methods including road, air, and sea freight.
- Maintaining CRM systems and updating client records with movement statuses.
- Advising clients on relocation timelines, packing requirements, and customs clearance.
- Supporting the sales team with technical and operational input during proposals.
- Ensuring service delivery aligns with company standards and client expectations.
What We’re Looking For
- Previous experience managing domestic and international removals.
- Knowledge of European and international shipping routes, documentation, and customs.
- Strong organisational and multitasking abilities in time-sensitive situations.
- Excellent communication abilities, with a customer-service orientation.
- The ability to employ move management or CRM software.
- Proactive problem-solving and attention to detail.
Interested? Reach out to Alchemy Global Talent Solutions today.