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Terminal Manager

Job Details

  • Posted:31st March, 2025
  • Sector:Moving Services
  • Location:Portland, Oregon, United States
  • Job Ref:18328
  • Salary:$90,000
Terminal Manager - Portland, OR

To manage operations at their Portland, Oregon site, our client is looking for a motivated and experienced terminal manager. The ideal applicant will have experience in the moving and relocation sector and a track record of successfully overseeing terminal-level operations, guaranteeing service quality, and effectively managing both personnel and procedures.

Key Responsibilities:
  • Oversee all daily terminal activities, such as the transportation, storage, local dispatch, and linehaul coordination of home items.
  • Oversee, coach, and lead a group of drivers, crew leaders, warehouse workers, and administrative staff. Make sure that all local, state, and federal transportation laws—including DOT and safety requirements—are followed.
  • Encourage cost reduction and operational efficiency in labor, equipment, and fuel use.
  • Maintain cleanliness, safety regulations, and the preparedness of your vehicles and equipment.
  • Collaborate closely with the corporate, sales, and customer service departments to address escalations and provide high service standards.
  • Track operational metrics and KPIs to find areas for improvement and put remedial measures in place.
  • Manage claims, warehouse storage, and inventory control.
  • Ensure all paperwork and documentation is accurate and completed in a timely manner
  • Hire, develop, and retain skilled workers in accordance with business policies.
  • Create and implement backup plans to reduce service interruptions and increase customer satisfaction.

Requirements:
  • At least five years of experience in the transportation, moving, or relocation sector, with at least two of those years spent in a supervisory or terminal management capacity; solid knowledge of FMCSA compliance, DOT laws, and safety procedures
  • Proven leadership abilities and background in overseeing operations and field teams
  • Outstanding communication, problem-solving, and organizational abilities Capacity to work under pressure and balance several responsibilities in a hectic setting Expertise in fleet management tools, Microsoft Office Suite, and dispatch software
  • A current driver's license is necessary, though a CDL is desirable.

Interested? Reach out to Alchemy Global Talent Solutions today!

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