Your day-to-day responsibilities will include:
- Coordinating government household goods shipments under the ITGBL programme.
- Managing customer move files, including scheduling, documentation and shipment updates.
- Working with dispatchers, drivers, moving crews and agents to coordinate packing, collection and delivery dates.
- Preparing and reviewing government moving documentation, including ITGBL paperwork and shipment records.
- Monitoring shipment progress, handling scheduling changes and resolving customer enquiries.
- Liaising with operations teams to ensure government shipments are handled in line with applicable requirements and procedures.
Our client is particularly interested in candidates with:
- Previous experience as a Move Coordinator dealing with ITGBL shipments.
- Knowledge of government moving procedures, shipment documentation and military relocation requirements.
- Experience scheduling moving crews, coordinating deliveries and managing multiple move files.
- Strong customer service and communication skills when dealing with military personnel, government customers and moving agents.
- Good organisational skills and experience using moving industry software or shipment tracking systems.