An established moving company based in Austin, Texas is seeking an experienced Household Goods (HHG) Move Coordinator to manage residential moving projects from booking through to completion.
Key Responsibilities
- Coordinate residential household goods moves from booking through final delivery
- Manage domestic, interstate, and international moving shipments
- Schedule packing, loading, transportation, storage, and moving delivery services
- Coordinate with moving crews, drivers, surveyors, and operational teams
- Provide regular shipment updates and proactive communication
- Assist moving customers with transit expectations, and claims guidance
- Resolve service issues and shipment delays promptly and professionally
- Prepare shipment documentation, inventories, customs paperwork, and move schedules
- Maintain accurate customer and shipment records within CRM and move management systems
- Review billing information, and invoicing accuracy
- Coordinate temporary storage requirements and delivery spread arrangements
- Liaise with interstate agents, destination partners, and warehouse facilities
Skills & Experience Required
- Previous experience as a Household Goods Move Coordinator, Relocation Coordinator, Move Manager, or similar role
- Knowledge of shipment documentation, scheduling, and customer communication
- Ability to manage multiple active moves simultaneously
- Familiarity with CRM systems and move management software
- Knowledge of storage operations and destination services
- Understanding of billing processes
If you have experience in household goods moving, relocation coordination, move management, customer service, or logistics operations and are looking for your next opportunity in Austin, we'd love to hear from you.