Your day-to-day responsibilities will include:
- Conducting surveys for residential removals customers.
- Assessing volumes, access requirements and any specific removals requirements.
- Preparing accurate quotations based on the survey information gathered.
- Following up enquiries and discussing quotations with customers.
- Advising customers on suitable moving services based on their requirements.
- Liaising with the operations team to ensure survey information is accurate before each move.
- Keeping customer and survey information up to date throughout the sales process.
To succeed in this role you'll ideally have:
- Previous experience as a removals estimator, moving consultant or similar within the removals industry.
- Good knowledge of household removals and the surveying process.
- Experience preparing quotations and converting customer enquiries.
- Confidence dealing with customers both in person and over the phone.
- Strong organisation skills and attention to detail.
- The ability to manage your own appointments and workload across Greater Manchester.