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Operations and Planning Manager

Job Description

A highly reputable company has had a position become available within the Moving and Relocation Industry.

As an Operations and Planning Manager you will be responsible for ensuring complete satisfaction during the entire moving process.

Responsibilities:

  • Creating a work schedule for relocation/production orders.
  • Keeping track of and processing employee hours worked and absence.
  • Conducting performance interviews with employees within your department.
  • Examining the removal paperwork collected and passing them over to the drivers and/or movers.
  • Verify the accuracy, completeness, and processing of returned removal documents in applicable systems.
  • Effectively assign removals to subcontractors in accordance with client needs and contract agreements.
  • In the absence of colleagues or when the department is understaffed, assistance must be provided to guarantee that the work is completed.
  • Assures that staff are aware of quality, safety, and environmental issues relating to operational activities.


Skills & Experience:

  • At least two years of experience in a comparable job and/or industry.
  • Understanding of the relocating procedure both within and outside of Europe.
  • Knowledge of the road network's permits, laws, and regulations, as well as keeping themselves up to date on new developments in the field.
  • Process thinker with change management experience.
  • The ability to interact discreetly with customers, suppliers, agents, and legal authorities in both Dutch and English.


If you are interested, please apply today with Alchemy Global Talent Solutions!