Key Responsibilities:
- Oversee and coordinate job assignment schedules to ensure smooth operations.
- Maintain appropriate staffing levels, allocating personnel and equipment to meet daily moving demands.
- Ensure compliance with safety regulations and company standards.
- Recruit, hire, and manage movers and drivers.
- Conduct performance reviews in line with company policies.
- Assist with the driver qualification process.
- Support the Operations Manager in coordinating training and safety programmes.
- Identify and resolve operational challenges to improve efficiency.
- Manage administrative tasks related to branch operations.
- Monitor financial performance and implement cost-reduction strategies.
- Build and maintain strong relationships with existing clients and actively seek new business opportunities to increase sales.
- Develop and execute sales strategies to achieve branch revenue targets.
- Negotiate contracts and pricing with clients to drive profitability.
- Implement continuous improvement initiatives to enhance productivity, service quality, and sales performance.
Key Skills & Experience:
- Proven managerial experience in the removals or logistics industries, with a strong emphasis on sales management.
- Previous sales experience in the logistics or removals sectors is essential.
- Demonstrated ability to lead and manage all aspects of a moving operation while driving sales growth.
- Strong problem-solving skills with the ability to adapt to changing schedules and workloads.
- Excellent IT skills and strong written and verbal communication abilities.
- A proactive approach to sales and client relationship management, with a focus on achieving business growth.
- A keen attention to detail with a commitment to exceptional service quality.