Key Responsibilities:
- Carry out comprehensive in-home surveys to evaluate shipment size, property access, and individual client moving requirements
- Develop precise and competitive quotations tailored to customer needs and company pricing guidelines
- Handle incoming relocation enquiries, converting prospects into confirmed bookings through effective sales techniques
- Actively source new business opportunities through networking, referrals, and engagement within the local community
- Establish and nurture strong client relationships to encourage repeat business and referrals
- Prepare, deliver, and negotiate moving proposals and contractual agreements with prospective customers
- Coordinate with operations and moving teams to ensure seamless service delivery and a high standard of customer satisfaction
- Keep accurate and up-to-date records of all sales activity within CRM systems and internal platforms
- Track sales pipeline progress, providing regular performance updates and identifying areas for improvement
- Stay informed on industry developments, competitor offerings, and local market trends within the moving sector
- Attend and represent the company at local events, networking opportunities, and industry gatherings
- Provide outstanding customer service throughout the entire relocation process, including post-move follow-up
Key Skills & Experience:
- Previous sales experience within the moving or relocation industry
- Solid understanding of residential moving procedures, including conducting in-home surveys
- Strong interpersonal and communication skills with a customer-first mindset
- Proven ability to generate leads and build a reliable network of business contacts
- Competence in using CRM systems and sales management tools
- Well-organised with excellent attention to detail and the ability to manage multiple client enquiries effectively