We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider.

Responsibilities:

<ul>
	<li class="MsoNoSpacing">Maintain high customer services levels in line with company KPIs
	<li class="MsoNoSpacing">Build effective relationships with clients and assist the team in service delivery
	<li class="MsoNoSpacing">Preparation of documentation for assignees
	<li class="MsoNoSpacing">Responsible for data integrity for assignee records
	<li class="MsoNoSpacing">Filing and uploading relevant assignment documentation to the system
	<li class="MsoNoSpacing">Assist with regular and miscellaneous reporting
	<li class="MsoNoSpacing">Serve as the coordinator and owner of the relocation process for assignees
	<li class="MsoNoSpacing">Administration of mobility policy & logistical support
	<li class="MsoNoSpacing">Provide support to the team in ad-hoc duties
	<li class="MsoNoSpacing">Training and support will be provided
</ul>

Key requirements:

<ul>
	<li class="MsoNoSpacing">2+ years’ experience in a customer service / coordination position 
	<li class="MsoNoSpacing">Excellent customer service, organisation and multi-tasking skills
	<li class="MsoNoSpacing">Experience in the Relocation, Global Mobility or related industry is  preferred but is not essential 
	<li class="MsoNoSpacing">Experience travelling and living abroad preferred
	<li class="MsoNoSpacing">Ability to work with own initiative as well as part of a team
	<li class="MsoNoSpacing">Excellent analytical skills and attention to detail and thrives in a fast-paced working environment
	<li class="MsoNoSpacing">Strong organisational skills, proactive approach
	<li class="MsoNoSpacing">Ability to prioritise workload and meet deadlines
	<li class="MsoNoSpacing">Enthusiastic, keen to learn and adaptable to new administrative processes
	<li class="MsoNoSpacing">Competent IT user of Microsoft Office, particularly Excel and Word
	<li class="MsoNoSpacing">Fluent English & German required
</ul>

Fluent German Customer Service Specialist - Remote UK

Corporate Relocation

Destination Services

Relocation Services

General Manager (Commercial Moving Division) – Dallas, TX 
 
Are you a seasoned general manager of a business prepared to oversee and expand operations in the ever-changing moving and relocation sector? This position, which is based in Dallas, TX, provides the ideal setting for managing commercial projects and promoting company success in one of the most dynamic marketplaces in the nation. 
 
What You’ll Be Doing:
<ul>
	<li>Managing oversight of commercial relocation and moving projects from start to finish.
	<li>Maintaining client ties to guarantee client satisfaction and referrals.
	<li>Overseeing cross-functional groups that include logistics, sales, and operations.
	<li>Creating and putting into practice business growth strategy.
	<li>Working together with vendors, suppliers, and subcontractors to ensure smooth service delivery.
	<li>Keeping an eye on project schedules, costs, and performance indicators.
	<li>Making sure safety rules and industry standards are followed.
	<li>Examining market patterns to find fresh business prospects.
	<li>Creating presentations and reports for upper management.
	<li>Overseeing contract renewals and negotiations.
	<li>Putting initiatives for ongoing improvement in business processes into action.
	<li>Providing operational knowledge and business insights to sales teams.
</ul>
 
What We’re Looking For:

<ul>
	<li>Demonstrated expertise in commercial management in the relocation and moving sector.
	<li>Excellent team management and leadership abilities.
	<li>Outstanding negotiating and communication skills.
	<li>The capacity to efficiently oversee several tasks and priorities.
	<li>A thorough comprehension of compliance and business contracts.
	<li>A strategic thinker who prioritises the needs of the consumer.
</ul>
 
Interested? Reach out to Alchemy Global Talent Solutions today.

General Manager (Commercial Moving Division)

Commercial Move Coordinator – Minneapolis, MN 
 
Join a thriving relocation company as a Commercial Move Coordinator based in Minneapolis, MN. As a top-producing company, they are a leader in commercial and residential moving services, serving clients nationwide and across the globe. This is your opportunity to become part of a respected operations team in the ever-growing moving industry. 
 
What You’ll Be Doing:

<ul>
	<li>Coordinate all aspects of commercial moves including office and industrial relocations.
	<li>Serve as the primary point of contact for clients throughout the relocation process.
	<li>Support sales, operations, accounting, and agent partners to ensure seamless execution of moves.
	<li>Prepare and manage move-related documentation including estimates, move plans, and service orders.
	<li>Schedule and dispatch crews, trucks, and equipment in accordance with move timelines.
	<li>Communicate proactively with customers to provide updates and respond to inquiries.
	<li>Track shipments and ensure timely completion of each move phase.
	<li>Resolve service issues and escalate matters as needed to ensure customer satisfaction.
	<li>Verify that all services are performed in compliance with company standards and client expectations.
	<li>Coordinate with vendors and internal departments to manage logistics effectively.
	<li>Maintain detailed and accurate records in company systems.
	<li>Participate in project planning meetings and post-move evaluations.
</ul>

 
What We’re Looking For:

<ul>
	<li>Previous experience in the moving, relocation, or logistics industry is highly preferred.
	<li>Strong organizational skills with the ability to manage multiple projects simultaneously.
	<li>Excellent communication and customer service skills.
	<li>Proficiency with Microsoft Office and logistics management software.
	<li>Ability to work collaboratively with internal teams and external partners.
	<li>Must be able to pass a background check and pre-employment drug screen.
</ul>

 
Interested? Reach out to Alchemy Global Talent Solutions today.

O&I Move Coordinator

An exciting opportunity has become available for an experienced Fluent German International Relocation Specialist to work remotely in the UK. 
 
Main responsibilities:

<ul>
	<li class="MsoNoSpacing">Act as main point of contact for assignees from start to finish of their relocation
	<li class="MsoNoSpacing">Provide advice to assignees and hiring managers throughout the relocation process
	<li class="MsoNoSpacing">Maintain a full understanding of the client’s relocation policies
	<li class="MsoNoSpacing">Regularly liaise with internal and external stakeholders
	<li class="MsoNoSpacing">Handle escalations and exceptions as required
	<li class="MsoNoSpacing">Maintain regular communication with third party vendors
	<li class="MsoNoSpacing">Assist with review of global mobility processes, making recommendations for improvement where possible
	<li class="MsoNoSpacing">Act as subject matter expert on client’s global mobility policies to handle queries
	<li class="MsoNoSpacing">Compile and review cost estimates, ensuring accuracy
</ul>

 
Key Requirements:

<ul>
	<li class="MsoNoSpacing">Experience in Relocation, Global Mobility or Expatriate Management preferred
	<li class="MsoNoSpacing">Fluent English & German is essential
	<li class="MsoNoSpacing">Proven track record working in a fast-paced customer driven environment
	<li class="MsoNoSpacing">Excellent communication skills
	<li class="MsoNoSpacing">Good understanding of global mobility policies and processes
	<li class="MsoNoSpacing">Strong problem solving skills
	<li class="MsoNoSpacing">Personal relocation experience preferred however not essential
	<li class="MsoNoSpacing">Ability to work well independently and as part of a team
</ul>

Fluent German International Relocation Specialist - Remote UK

A leading global services firm is seeking a Senior Manager, Compensation & Benefits to join their Global Mobility Services team.

This position plays a key role in advising clients through complex corporate transactions, focusing on technical and operational aspects of compensation and benefits. 
 
This role can be based in San Francisco, CA; San Jose, CA; Santa Clara, CA; or Seattle, WA.  
 
Responsibilities:

<ul>
	<li>Deliver and manage a team supporting clients through corporate transactions such as mergers, acquisitions, IPOs, and divestitures, focusing on compensation and benefits.
	<li>Identify and analyse tax and operational risks related to employee reward programmes and draft technical memoranda.
	<li>Design and map post-transaction operational processes for compensation, benefits, and share-based incentive programmes.
	<li>Provide executive and employee communication support and ensure smooth integration of compensation and benefits post-transaction.
	<li>Deliver the above services outside of deal contexts where applicable.
	<li>Build and maintain senior-level client relationships while managing technical delivery and operational planning.
	<li>Lead engagement teams in delivering consulting and compliance services efficiently.
	<li>Oversee engagement risk, billing, financial performance, and team operations.
	<li>Collaborate on business development and represent the firm in external and internal initiatives.
	<li>Coach and develop junior staff, supporting growth and retention within the team.
</ul>

 
Requirements:

<ul>
	<li>At least seven years’ recent experience in employer benefit strategy, with a strong focus on compensation and benefits.
	<li>Proven experience in at least three of the following: total rewards, global compensation, equity taxation, M&A advisory, employment tax compliance, executive compensation, ASC 718/740, or incentive programme integration.
	<li>Bachelor's degree in Accounting, Finance, Business, Economics, Mathematics, Computer Science or a related field; Law degree is a plus.
	<li>Professional certification such as CPA, JD/LLM, EA or other recognised designations (e.g. CBP, CCP, CEBS, CPP, GPHR, SPHR, PHR).
	<li>Experience managing large, complex, multinational client engagements and high-performing teams.
	<li>Ability to handle multiple priorities, anticipate client needs and identify service opportunities.
	<li>Strong communication, analytical, and project management skills with a commitment to quality and accuracy.
	<li>Previous Big4 or consulting experience is required.
	<li>Happy to work a hybrid working structure.
</ul>

 
Those willing to relocate within the USA are welcome to apply. No visa sponsorship is available.

Senior Manager, Compensation & Benefits 

A leading professional services firm is hiring a Senior Manager, Global Equity to join their well-established Global Mobility Services (GMS) practice focused on equity and compensation.

This is a high-impact position focused on delivering expert guidance on global equity and compensation matters. 
 
This role can be based in San Francisco, San Jose, or Santa Clara in California or in Seattle, Washington. 

Responsibilities:

<ul>
	<li>Deliver and manage a team assisting clients with global incentive arrangements including share-based compensation and the firm’s sourcing/reporting tools.
	<li>Apply local jurisdictional corporate and payroll tax rules to incentive arrangements and identify potential tax exposures.
	<li>Engage with global member firms for technical support and assist with executive and employee communications.
	<li>Identify tax-saving opportunities and design global incentive structures for maximum operational and tax efficiency.
	<li>Advise on the impact of corporate transactions such as mergers, acquisitions, divestitures, and IPOs on global incentive arrangements.
	<li>Build and maintain strong client relationships while overseeing high-quality technical and operational service delivery.
	<li>Lead engagement teams ensuring efficient and effective compliance and consulting services.
	<li>Manage engagement risk, quality, budgeting, billing, and collections.
	<li>Participate in external and internal events to represent the practice and support business development efforts.
	<li>Coach and develop junior tax professionals and foster team growth.
</ul>

 
Requirements:

<ul>
	<li>A minimum of seven years' recent experience in expatriate tax, employer benefits, or incentive compliance.
	<li>Must demonstrate experience in at least three of the following: total rewards, global compensation and equity sourcing, domestic/global employment tax, M&A advisory, executive compensation, mobility tax, corporate tax, ASC 718/740, or share-based compensation delivery.
	<li>Bachelor's degree in accounting, finance, business, economics, mathematics, computer science, or a related field.
	<li>Professional designation such as CPA, JD/LLM, Enrolled Agent, or Certified Equity Professional (CEP) required (or obtained within one year of hire).
	<li>Proven leadership of large, complex, multinational client engagements.
	<li>Strong project management and supervisory experience.
	<li>Ability to handle multiple priorities and deliver innovative equity and compensation solutions.
	<li>Previous experience working for a Big4 or another mid-tier Tax firm is required.
	<li>Happy to work a hybrid working structure.
</ul>

 
Those willing to relocate within the USA are welcome to apply. No visa sponsorship is available.

Senior Manager, Global Equity & Compensation

Alchemy is partnering with an established aerospace & defense organization who are seeking a Technical Solutions Program Manager to join their team. 
 
The role will oversee successful outcomes in complex aircraft programs, including aircraft maintenance schedules, structural modifications, system upgrades, depot setups, and customer training. Reporting into the Director of Technical Solutions, this role involves coordinating with customers, internal teams, and subcontractors to ensure the program's objectives are met.  
 
Key Responsibilities:
<ul>
	<li>Lead the planning, execution, and successful completion of company programs.
	<li>Manage performance across all aspects of the program, including scope, quality, cost, and schedule, ensuring that both the company and subcontractors meet expectations.
	<li>Anticipate risks and manage scope changes to accommodate evolving program demands.
	<li>Collaborate with internal teams to define program goals, responsibilities, milestones, and deliverables.
	<li>Guide, motivate, and manage internal teams and subcontractors to meet program objectives.
	<li>Provide indirect supervision of on-site labor and subcontractors.
	<li>Serve as a technical and program resource for the execution team.
	<li>Act as the main point of contact between customers, internal teams, and external subcontractors.
	<li>Effectively communicate progress, challenges, and risks to all stakeholders, ensuring alignment and prompt decision-making.
	<li>Develop technical requirements for subcontractor Statements of Work, evaluate proposals, and propose changes as needed.
	<li>Drive exceptional customer value and satisfaction, enhancing brand loyalty.
	<li>Identify potential risks and implement mitigation strategies to keep the project on track.
	<li>Manage program execution to ensure financial profitability.
	<li>Oversee program expenses, customer billing, and cash flow management.
	<li>Collaborate with the quality department to ensure compliance with industry regulations and internal quality standards.
	<li>Ensure full compliance with export regulations.
	<li>Prepare detailed project reports, updates, and presentations for stakeholders.
	<li>Maintain comprehensive documentation on key decisions, timelines, budgets, and risk mitigation strategies.
	<li>Identify opportunities to enhance program management processes and implement best practices.
	<li>Stay updated on industry trends, technologies, and regulatory changes to improve program outcomes.
</ul>
 
Requirements:

<ul>
	<li>Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or Electrical Engineering.
	<li>Alternatively, a Bachelor's degree in Business or a related technical field, with 5+ years of relevant industry experience.
	<li>Minimum 5 years’ experience managing complex technical programs.
	<li>Ability to create detailed timelines and understand critical paths.
	<li>Strong team leadership and influence skills.
	<li>Excellent communication and interpersonal skills.
	<li>Highly organized, detail-oriented, and a self-starter.
	<li>Proficient in Microsoft Project, Word, Excel, and PowerPoint.
	<li>Ability to make decisions and solve problems under pressure.
	<li>Excellent analytical skills.
	<li>Ability to travel up to 30%, both domestically and internationally.
</ul>
 
Preferred Qualifications:

<ul>
	<li>Experience with AS9100, AS9120, and/or ASA-100 standards.
	<li>Project Management Professional (PMP) certification.
	<li>5+ years of hands-on experience in heavy aircraft structural repairs and general aircraft maintenance.
	<li>Proficiency in reading aircraft drawings and technical data, including USAF technical orders, USN NAVAIRs, and US Army technical manuals.
	<li>Previous experience with C130 structural modifications and system upgrades.
</ul>

Fluent German Customer Service Specialist - Remote UK

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