This role offers the chance to lead daily operations, manage resources effectively, and ensure seamless delivery of both standard and complex projects.
The successful candidate will play a pivotal role in enhancing efficiency, driving service excellence, and supporting continued business growth.
Key Responsibilities
- Oversee day-to-day operations, ensuring smooth planning and execution of projects.
- Lead, develop, and support operational teams including drivers, crew members, and logistics staff.
- Manage scheduling, resource allocation, and dispatch of vehicles and personnel.
- Maintain strong communication with clients and internal stakeholders to coordinate projects effectively.
- Ensure compliance with health & safety and transport regulations.
- Monitor operational performance, analyse KPIs, and implement improvements.
- Manage budgets and operational costs in collaboration with senior leadership.
- Oversee fleet maintenance and compliance requirements.
- Support recruitment, training, and professional development of team members.
- Handle escalations and resolve operational challenges in a timely manner.
- Minimum of 5 years’ experience in an operational management role within removals, logistics, or transport.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent organisational, planning, and time-management abilities.
- Background in scheduling and managing vehicles/crews for time-critical projects.
- Knowledge of health & safety compliance and transport regulations.
- Proficient in Microsoft Office and logistics/scheduling systems.
- Full UK Driving Licence required; CPC, HGV, or forklift certification desirable but not essential.