Key Responsibilities
- Oversee daily office and industrial (O&I) moving operations from job booking through close-out
- Manage dispatch operations, routing, crew assignments, and equipment allocation
- Lead all field operations including supervisors, drivers, movers, and warehouse staff
- Coordinate W2 labor and temporary labor resources, including temp firm engagement and performance oversight
- Utilize temp labor firms for arm’s-length projects while maintaining operational quality and compliance
- Ensure projects are executed on time, on budget, and to client specifications
- Supervise receiving, staging, storage, and movement of commercial furniture, equipment, and assets
- Manage warehouse operations, including inventory control, layout planning, and safety standards
- Implement SOPs for office moves, industrial relocations, and special handling projects
- Maintain high standards of professionalism, customer service, and client communication
- Enforce safety protocols, DOT compliance, and company policies across all operations
- Collaborate with sales and leadership to support growth, capacity planning, and continuous improvement
Key Skills & Experience
- Proven operations management experience within office, commercial, or industrial moving
- Strong dispatch experience across multi-crew, multi-site relocation projects
- Hands-on experience managing W2 labor and supplementing with temporary labor firms
- Warehouse management experience, including receiving, staging, storage, and inventory
- High level of professionalism with strong leadership and communication skills
- Ability to manage complex projects, deadlines, and customer expectations