This role will initially start as a 12-month fixed-term contract, but may have the possibility to be extended beyond this.
This position also comes with the option to work fully remote, hybrid, or office-based.
The successful candidate will support the wider relocation client services team with day-to-day administration, training coordination, and project assistance.
Responsibilities
- Provide inbox cover for Relocation Consultants during periods of absence.
- Manage internal systems and databases to ensure files are accurately maintained.
- Draft client and internal documentation to support service delivery.
- Conduct regular audits to maintain data integrity and compliance.
- Support the production and formatting of reports and presentations.
- Assist with internal training scheduling and administrative coordination.
- Collaborate with team members to manage client and file queries.
- Monitor deadlines and ensure administrative tasks are completed on time.
- Participate in ongoing process improvement projects.
- Offer general support to the wider Client Service and Relocation teams.
Requirements
- Proven administrative experience within an office or remote environment.
- Experience in the relocation or global mobility sector is highly advantageous, but not essential.
- A supported and team player attitude with natural problem-solving skills.
- Strong organisational skills with the ability to prioritise tasks.
- High attention to detail and strong communication skills.
- Confident using Microsoft Office and client management systems.
- Previous experience in a customer service or support-based role.