Move Coordinator - US Remote Based
Become a Remote Move Coordinator for a vibrant moving company. Professionals with prior household goods (HHG) relocation expertise will excel in this completely remote role. Assist people in skilfully and efficiently navigating the challenges of both local and long-distance moves. Those who are accepted must be stationed in the Central or Pacific Time Zones.
What You’ll Be Doing
- Coordinating moves of home goods, including packing, shipping, and delivery
- Arranging door-to-door relocations for both local and long-distance moves
- Acting as the main point of contact for clients during the move process
- Organising and communicating with carriers, agents, and outside vendors
- Creating and examining moving-related paperwork (such as inventory sheets and BOLs);
- Giving clients frequent updates and proactive communications
- Resolving service problems and guaranteeing client satisfaction
- Making sure that company and regulatory policies are followed
- Keeping accurate move records in CRM systems
- Working with the operations and sales teams to satisfy customer needs
- Taking part in training sessions and process improvement projects
What We’re Looking For
- Strong time-management and organising skills
- Two or more years of experience in the moving sector
- Outstanding written and verbal communication abilities
- Experience organising both local and long-distance transfers of household goods
- Proficiency with CRM/move management software
- Capacity to work autonomously in a remote setting
Interested? Reach out to Alchemy Global Talent Solutions today.