Step into a senior moving role with a global organisation delivering first-class corporate relocation experiences. We're supporting a highly regarded relocation provider in their search for a Senior Corporate Moving Manager with deep expertise in household goods and corporate move management.
This is a client-facing role that focuses on managing complex corporate relocations from end to end. If you're passionate about delivering seamless moving experiences for corporate assignees and thrive in a fast-paced, global setting – we want to hear from you.
Responsibilities:
- Manage a portfolio of corporate client accounts, overseeing all aspects of household goods relocations.
- Lead and supervise end-to-end move management processes, including booking, packing, shipping, and customs clearance.
- Serve as the primary point of contact for client HR and mobility teams, ensuring service delivery meets or exceeds expectations.
- Liaise with third-party providers and agents to coordinate seamless move execution.
- Oversee international and domestic household goods shipments, providing expert guidance to internal teams and clients.
- Analyse and manage relocation costs, vendor invoices, and budgets to ensure commercial efficiency.
- Mentor junior coordinators and support staff, helping to elevate service standards and knowledge.
- Develop and maintain strong relationships with clients, ensuring ongoing satisfaction and retention.
- Ensure compliance with company policies, client SLAs, and industry regulations.
- Collaborate with internal stakeholders, including operations, sales, and global mobility teams, to deliver strategic relocation solutions.
Requirements:
- Ideally, 5+ years’ experience in corporate household goods relocation and move management.
- Proven background managing accounts for corporate clients or global mobility programs.
- Experience working with RMCs and corporate clients managing end-to-end household goods moves.
- Strong client-facing and stakeholder communication skills.
- Ability to manage high volumes, tight timelines, and multiple move cycles simultaneously.
- GMS certification is advantageous but not essential.