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General Manager - Moving & Relocation

Job Details

A moving and relocation business in Greater Philadelphia area is looking for a General Manager with a strong sales and management background, alongside a good understanding of moving operations.

The focus will be on growing the business, developing customer relationships and managing branch performance. You'll need to be commercially minded, comfortable leading a team and able to oversee the operational side of the business.

Responsibilities

  • Drive new business development and identify opportunities to increase revenue.
  • Build and maintain relationships with customers and industry contacts.
  • Oversee branch operations, including scheduling, dispatch and crew management.
  • Lead and develop staff, ensuring performance and service standards are maintained.
  • Monitor operating costs, pricing and overall branch profitability.
  • Work closely with operational teams to improve efficiency and resolve day-to-day issues.


Experience Required

  • Strong knowledge of household goods or commercial moving operations.
  • Strong sales and business development background, ideally within the moving and relocation industry.
  • Previous management experience with responsibility for team performance.
  • Proven ability to develop customer accounts and generate new business.
  • Commercial awareness, including an understanding of operational costs and profitability.
  • Strong leadership, communication and decision-making skills.

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