Looking to join an established moving and relocation company where you can continue growing your commercial sales career? 
 
Our client is looking to recruit an Office and Commercial Sales Consultant in Orlando, FL. This role focuses on developing new commercial business, managing customer relationships and preparing tailored moving solutions for office, corporate and commercial relocations. 
 
To succeed in this role you'll ideally have: 
 
<ul>
	<li>Previous commercial/O&I sales experience within moving and relocation.
	<li>Experience carrying out in-person and virtual moving surveys and creating quotes.
	<li>Great communication and presentation skills for generating new business and maintaining long-term customers. 
	<li>Good time-management with the ability to manage multiple opportunities. 
	<li>Valid driver's license and reliable access to vehicle (Ideal).
</ul>

Office and Commercial Sales Consultant

Moving Services

Operations Coordinator - Military Moves 
Location: Remote US-based 
 
About the role 
We're seeking an Operations Coordinator to join a busy Military Services team and help coordinate household goods shipments (HHGs) for military personnel. 
 
This is a fast-paced role where you will collaborate with clients, carriers, destination agents, and internal teams to keep shipments on track, maintain correct records, and ensure that moves go as smoothly as possible. 
 
Responsibilities
<ul>
	<li>Maintain correct shipment records by utilising the company's tracking system.
	<li>Get linehaul quotes and arrange domestic transportation.
	<li>Track shipments with steamship lines, trucking vendors, railroads, and destination agents.
	<li>Update shipment information, such as container details, sailing schedules, and expected arrival dates for imports and exports.
	<li>Assign destination agents and arrange services for each move.
	<li>Process new shipment orders and ensure that all documentation is correct and up to date.
	<li>Respond to consumer questions and send shipment updates.
	<li>Assist with claim management when needed.
	<li>Collaborate with internal departments to ensure shipments are delivered effectively.
	<li>Perform other operational and administrative activities as needed.
</ul>
 
Requirements

<ul>
	<li>Previous experience in operations or relocation coordination for DOD moves from the moving and relocation sector.
	<li>Knowledge of the MoveStar system.
	<li>Excellent organization skills and attention to detail.
	<li>Confident at managing different systems and keeping accurate records.
	<li>Capable of prioritising workload and managing several activities in a busy environment.
	<li>Self-motivated and competent to work under minimum supervision.
</ul>
 
What is on offer

<ul>
	<li>Full-time, remote position.
	<li>A supportive and collaborative team.
	<li>Continuous training and development.
</ul>

Remote Operations Coordinator - Military Moves

Do you have the operational and dispatch experience to oversee residential moves across the Norfolk area? 
 
Right now, we’re working with a great moving and relocation company based in Norfolk, VA, who are seeking a brand-new Residential Operations Manager role to join their expanding team. Overseeing both operations and dispatch, you will be responsible for the day-to-day operations, ensuring that the residential moving projects are organised, efficient and to the high-quality standards expected of the clients.  
 
Your main duties and responsibilities will include:
<ul>
	<li>Scheduling and dispatching crews and drivers, ensuring that all shipments are properly registered, assigned and picked up. 
	<li>Hiring and training new crew members, as well as payroll and paperwork processing.
	<li>Overseeing the daily residential moving operations, ensuring that the moves are completed on time and in a safe manner. 
	<li>Speaking directly with customers regarding scheduling updates and unexpected delays. 
	<li>Working with customer service teams, estimators and third parties to ensure clear move coordination and customer support. 
	<li>Monitoring vehicles and equipment for maintenance and repairs, including fuel auditing logs.
	<li>Ensuring that all company policies and procedures are being followed, and that the warehouse is maintaining health and safety standards. 
</ul>
 
The ideal candidate for this role has:

<ul>
	<li>Previous Residential Operations Manager or similar experience in the moving and relocation sector. 
	<li>A strong understanding of both residential moving processes and dispatching.
	<li>Experience with fleet scheduling and route planning.
	<li>Excellent communication and organisational skills, working with multiple teams on multiple projects at once. 
	<li>Ability to lift 50lbs when required. 
</ul>
 
Sounds like a perfect fit for you? Don’t hesitate, apply to Alchemy today!

Residential Operations Manager

Do you have the operational expertise to lead a busy moving company’s operations and keep day-to-day activities running smoothly in San Antonio? 
 
We are currently working with a growing moving and relocation company seeking to hire a new Branch Operations Manager in San Antonio, TX. This is a leadership position, overseeing the day-to-day branch operations, ensuring standards are kept, schedules are followed, and the customers are satisfied with their household goods and commercial office moves.  
 
Ideal candidates for this role will have: 
<ul>
	<li>Previous Operations Manager experience or similar within the moving and relocation industry. 
	<li>Strong knowledge of dispatching, as well as branch, fleet and warehouse operations. 
	<li>Great written and verbal communication skills
	<li>Experience with both Residential and Commercial moving processes. 
	<li>Ability to lift up to 50lbs when required. 
	<li>Experience with military moves and relocations (Ideal) 
</ul>
 
Day-to-Day Branch Operations Manager duties include, but are not limited to: 

<ul>
	<li>Overseeing the warehouse, driver and operations teams and the day-to-day operations. 
	<li>Scheduling for and dispatching crews for local to long distance moves. 
	<li> Hiring and training new team members, processing their paperwork and processing weekly payroll. 
	<li>Monitoring the warehouse and ensuring that health and safety standards are being kept. 
	<li>Monitoring the branch’s performance and KPIs, creating reports and recommendations for improvements. 
	<li>Working closely with the sales and customer service teams to ensure that the customer’s needs are being met throughout the moving process.
</ul>
 
Interested in learning more? Reach out to Alchemy today!

Branch Operations Manager

Do you have experience managing operations and service delivery in the moving and relocation sector? 
 
We’re currently working with a Louisville, KY-based moving and relocation company seeking to grow their team with a new Moving Operations Manager opportunity. Managing a top-notch team, you’ll be overseeing and maintaining the standards for the company’s moving projects from initial inquiries to post-move support, ensuring the customer’s needs are met and the company’s great reputation for smooth service and delivery is maintained.  
 
As a Moving Operations Manager, your main responsibilities will include:
<ul>
	<li>Full management of the day-to-day moving and relocation operations.
	<li>Leading and supporting the growth and development of the customer service and move management teams to ensure that standards are met. 
	<li>Monitoring the move throughout the process, resolving service issues and customer questions as they arise. 
	<li>Reviewing and recommending improvements for the operations policies and procedures. 
	<li>Coordinating and communicating frequently with operations and warehouse teams, drivers and third parties to ensure that moves are on schedule. 
</ul>
 
A successful Moving Operations Manager in this role will have: 

<ul>
	<li>Previous experience in a Moving Operations Manager or similar leadership role within the Moving and Relocation industry.
	<li>Strong understanding of local to long-distance household goods moving procedures. 
	<li>Experience with team management and effective communication and collaboration skills. 
	<li>The ability to multi-task and manage multiple moves in the pipeline at once. 
</ul>

Moving Operations Manager

We are assisting our client, a reputable moving company with a location in the Fort Lauderdale area, in their search for a Domestic Move Coordinator. 
 
As Domestic Move Coordinator, you will support scheduling, tracking, and client communication throughout the whole moving process. Your goal is to make sure that every client has a positive moving experience. 
 
Domestic Move Coordinator Responsibilities:
<ul>
	<li>Finishing all data entry and accompanying paperwork required for each job, including compliance documents.
	<li>Arranging each project in accordance with client needs and operational capabilities.
	<li>Handling domestic moves inside the US and OA/DA Coordinating.
	<li>Guaranteeing a flawless customer experience by interacting frequently and proactively with the client, sales, and operations teams.
	<li>Verifying the accuracy of documents by reviewing information and final costs.
	<li>Accurately entering all necessary data into sector-specific tracking and software programmes.
	<li>Handling numerous office responsibilities and tasks at the branch location.
</ul>
 
Domestic Move Coordinator Requirements:

<ul>
	<li>Previous experience of move coordination and scheduling transportation for a household goods moving company.
	<li>Strong organisational and detail-orientated skills, as well as excellent verbal and written communication skills.
	<li>Microsoft Office proficiency.
	<li>The capacity for time management and multitasking.
	<li>The ability to keep and accurately record client information, service requests, and service adjustments.
	<li>Consistent, dependable work habits and a desire to progressively raise customer satisfaction levels.
	<li>The ability to provide strong customer service whilst under pressure.
</ul>
 
Reach out to Alchemy to learn more and apply for this fantastic opportunity!

Domestic Move Coordinator 

We are partnering with a well-established international moving and relocation company who are looking to add an experienced Accounts Receivable Specialist to their team based in Sterling, VA. 
 
This is a hybrid position, with potential for the role to become fully remote in the future once established within the CRM and company processes. 
 
Responsibilities:

<ul>
	<li>Manage the invoicing process from completed move through to final payment collection.
	<li>Monitor accounts receivable and proactively follow up on outstanding balances.
	<li>Produce collections and account status reports.
	<li>Investigate and resolve billing discrepancies and customer queries.
	<li>Reconcile customer accounts and maintain accurate records.
	<li>Work closely with operations, move management, and other departments to ensure accurate billing.
	<li>Support the continuous improvement of billing and collection processes.
</ul>

 
What they are looking for:

<ul>
	<li>Previous billing, collections, or accounts receivable experience within the moving industry
	<li>Understanding of standard industry documentation, tariffs, invoicing procedures, and billing practices
	<li>Strong attention to detail and financial accuracy
	<li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment
</ul>

Office and Commercial Sales Consultant

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