No two days as an Operations Manager are the same, but your responsibilities will include:
- Managing the day-to-day operation of household goods moves and relocation services.
- Scheduling moving crews, drivers and resources in line with operational requirements.
- Coordinating move schedules and making adjustments when operational issues arise.
- Monitoring active move files and keeping jobs on track from scheduling through to completion.
- Working closely with crews and internal teams to resolve day-to-day operational issues.
- Maintaining clear communication around move schedules, timings and service requirements.
- Making sure operational processes and procedures are followed across each move.
Our client is particularly interested in candidates with:
- Previous operations management experience within the moving and relocation industry.
- Good knowledge of household goods moving and relocation operations.
- Experience scheduling crews, drivers and moving resources.
- A practical understanding of move planning and day-to-day operational requirements.
- Strong organisation skills with the ability to manage multiple moves and changing schedules.
- Clear communication skills when working with crews, customers and internal teams.