Key Responsibilities:
- Conduct virtual surveys, create quotes and book moves for clients moving both domestically and abroad.
- Evaluate shipment amounts, access for vehicles, specific handling demands, and packing requirements.
- Give clients advice on customs requirements, moving procedures, transit timeframes, and destination-specific factors.
- Determine any operating difficulties for the move.
- Communicate with partner networks, operations, and move management to guarantee precise service delivery.
- Examine inventory information and make sure that the survey accurately records all removals requirements.
- Stay in touch with potential clients frequently.
- Provide excellent customer service throughout the survey and move process.
Key Skills and Experience:
- Previous surveying experience from within the removals sector.
- A track record of successfully managing household goods removals throughout Europe and beyond.
- Professional-level proficiency in written and spoken Dutch, French, or German in addition to English.
- Strong familiarity with international shipping techniques, export packing specifications, customs processes, and foreign moving procedures.