At Alchemy, we are working with an international NY fine art shipping company who are seeking a Dispatcher to coordinate and oversee shipments, routes, and schedules for transporting artwork, antiques, and other valuable items. You’ll be a central node between clients, drivers, art handlers, and project managers, ensuring safe, timely, and well-documented movement of art pieces locally, domestically, and possibly internationally.

Key Responsibilities:

Receive and assign daily transportation requests for fine art, antiques, and artworks, ensuring appropriate resources (vehicles, handlers, packing materials) are allocated.
Develop and maintain daily, weekly, and project-based schedules for drivers and art-handling crews.
Monitor in-transit shipments—track progress, update ETAs, and communicate changes or delays to clients and internal teams.
Coordinate with art handlers, crating/packing teams, registrars, and installation crews to ensure preparation and loading/unloading are done according to art-handling standards.
Ensure all required documentation is prepared and accurate: bills of lading, work orders, inventory lists, customs paperwork (if applicable), condition reports.
Liaise with clients, galleries, museums, collectors or their agents to clarify special instructions (e.g. climate control, fragility, frames, mounts) and ensure expectations are met.
Manage vehicle fleet availability (drivers, van/truck/equipment), track vehicle maintenance and downtime.
Resolve problems in transit: damage claims, missed delivery windows, route issues.
Use dispatch or scheduling software (and GPS/tracking systems) to optimize routing, minimize transit risk and delays.
Ensure compliance with safety, insurance, any regulatory or customs requirements.
Communicate clearly with all stakeholders—drivers, handlers, clients, vendors—to ensure smooth operations and maintain high service quality.
Keep records and report on performance metrics: on-time delivery, damage incidents, cost of dispatch operations, utilization of resources.

Skills:

2 3+ years experience in dispatching or scheduling, preferably within fine art shipping, galleries, museums, or other art logistics settings.
Strong knowledge of fine art handling, packing/crating, transport requirements (fragility, climate control, security).
Excellent organizational, prioritization, and multitasking skills; ability to handle changing schedules and disruptions.
Strong communication skills (verbal and written), professional with clients and internal teams.
Proficiency with dispatch/tracking software, GPS systems, spreadsheets; comfortable learning new tools.
Clean driving record; ability to understand vehicle requirements, possibly coordinate drivers/vehicles; basic knowledge of fleet/vehicle management.

Dispatcher

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