Join the thriving corporate housing industry as a Quality Assurance Coordinator (QAC) in the UK.
This role sits within a fast-paced, high-volume environment where attention to detail, strong organisation and a commitment to quality are essential to delivering exceptional guest experiences.
This is an ideal opportunity for someone who is proactive, highly organised and comfortable managing multiple moving parts independently while working closely with suppliers across the UK.
Role Overview
The Quality Assurance Coordinator is responsible for coordinating and managing the entire pre-arrival inspection process once the Account Management team has finalised a booking with a supplier. You will work closely with the supply chain to ensure inspections are comprehensively completed, returned on time and meet company standards prior to guest check-in.
You will then review each inspection in detail, identify any quality issues and liaise directly with suppliers to ensure all matters are resolved promptly. While this is primarily a remote role, there may be rare occasions where an in-person inspection is required if a booked unit is located near you. A travel allowance will be provided in these instances.
Key Responsibilities
- Coordinate and manage pre-arrival quality inspections with approved suppliers across the UK
- Ensure all inspections are completed thoroughly and returned prior to guest check-in dates.
- Review inspection reports in detail to confirm properties adhere to company standards.
- Identify quality issues and work directly with suppliers to resolve them efficiently.
- Maintain accurate inspection records and supporting documentation.
- Manage inspection schedules and incoming bookings independently in a high-paced environment.
- Track supplier performance and provide structured feedback to senior leadership.
- Prepare reports and support ongoing process improvement initiatives.
- Deliver exceptional customer service in all internal and external interactions.
Requirements
- Essential experience within Corporate Housing, Relocation, Hospitality, or Real Estate/Property sectors.
- Exceptional organisational skills with a strong eye for detail.
- Ability to manage workload independently and prioritise effectively in a fast-paced environment.
- Proficiency in Microsoft Office and related systems.
- Excellent written and verbal communication skills.