We are working with an existing international moving and relocation company that has office locations all over the country. The demand for their services is growing and they need to hire a knowledgeable and skilled Billing & Collections Specialist familiar with the moving industry. 
 
You will be responsible for managing the entire invoicing and collection process for household, corporate, and international moves in order to ensure that your company receives payment for its services in full and in a timely manner. 
 
The ideal candidate will be familiar with moving industry documents, tariffs, and procedures as well as the ability to combine solid finances with great client relations. 
 
Responsibilities:

<ul>
	<li>Invoicing of the completed move until the receipt of payment
	<li>Reporting on collections and account statuses
	<li>Management of Accounts Receivable and collection of payments
	<li>Resolution of all billing issues
	<li>Reconciliation of customer accounts
	<li>Coordination with other departments to make sure invoices are accurate and complete
</ul>

 
Requirements for the position:

<ul>
	<li>Proficiency in billing, accounts receivable or collection operations in the moving and relocation field.
	<li>Good financial savvy and ability to pay attention to details.
	<li>Good communication skills with clients and colleagues
	<li>Capacity to handle heavy workload with regards to billing operations.
	<li>A proactive approach towards problem-solving and management of accounts
</ul>

 
This is a chance for you to join a reputable industry leader which will appreciate your experience and value your opinions, thus allowing you to directly contribute to the business's success. 
 

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</ul>

Billing & Collections Specialist - Moving Services

Finance

Moving Services

We are partnering with a well-established international moving and relocation company with a nationwide presence and an excellent reputation across the industry. Due to continued growth, they are looking to add an experienced Accounts Receivable & Collections Specialist to their team based in Sterling, VA. 
 
This is a hybrid position, offering a mix of office and home working. For the right individual, there is potential for the role to become fully remote in the future once established within the business. 
 
In this role, you will take ownership of the billing and collections process across household goods, corporate relocation, and international moving services. You'll play a key part in ensuring invoices are accurate, payments are collected on time, and customer accounts are managed professionally and efficiently. 
 
Key responsibilities:

<ul>
	<li>Manage the invoicing process from completed move through to final payment collection
	<li>Monitor accounts receivable and proactively follow up on outstanding balances
	<li>Produce collections and account status reports
	<li>Investigate and resolve billing discrepancies and customer queries
	<li>Reconcile customer accounts and maintain accurate records
	<li>Work closely with operations, move management, and other departments to ensure billing accuracy
	<li>Support the continuous improvement of billing and collection processes
</ul>

 
What they are looking for:

<ul>
	<li>Previous billing, collections, or accounts receivable experience within the moving and relocation industry
	<li>Understanding of moving industry documentation, tariffs, invoicing procedures, and billing practices
	<li>Strong attention to detail and financial accuracy
	<li>Excellent communication and customer service skills
	<li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment
	<li>A proactive, solutions-focused approach to problem-solving
</ul>

 
This is an opportunity to join a respected industry leader that genuinely values experience and expertise. You'll have the chance to make a visible impact, contribute to a growing business, and work alongside a team that understands and appreciates the moving industry.

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</ul>

Accounts Receivable & Collections Specialist - Moving Industry

We are looking for a seasoned residential moving dispatcher to work with one of Indianapolis, Indiana's top moving and relocation companies. This position is in charge of organising both local and long-distance household goods (HHG) moves, making sure that crews, tools, and resources are arranged effectively while providing top-notch customer support. The ideal applicant will have prior moving and relocation experience as well as a track record of successfully overseeing several moving projects in a busy work environment.  
 
Key Responsibilities:
<ul>
	<li>Plan out and dispatch equipment, drivers, and moving personnel for the move of residential household goods.
	<li>Organise daily moving plans to optimise resource usage and operational effectiveness.
	<li>Inform clients of schedule modifications, service updates, move dates, and arrival timings.
	<li>Collaborate closely with the operations, customer support, sales, and surveys teams.
	<li>Keep an eye on crew availability and assign workers according to the size, complexity, and needs of the customer.
	<li>Organise the distribution of vehicles and equipment to support current and upcoming moving operations.
	<li>Handle last-minute cancellations, scheduling adjustments, and staffing needs.
	<li>Monitor the progress of the move throughout the day and take aggressive measures to resolve any operational problems.
	<li>Verify the accuracy and completeness of all moving paperwork, work orders, inventory, and dispatch records.
	<li>Keep drivers and crew leaders informed about job progress and operational updates on a regular basis.
	<li>Encourage adherence to safety requirements, corporate rules, and transportation laws.
	<li>Help with service support and customer complaint resolution to keep customer satisfaction levels high.
</ul>
 
Key Skills & Experience:

<ul>
	<li>Previous experience as a Dispatcher, Operations Coordinator, or similar role within the moving and relocation industry.
	<li>Strong knowledge of residential household goods (HHG) moving operations, scheduling, and dispatch processes.
	<li>Experience coordinating moving crews, drivers, trucks, and equipment across multiple daily assignments.
	<li>Excellent organizational skills with the ability to manage competing priorities in a fast-paced environment.
	<li>Proficiency with dispatch software, transportation management systems, CRM platforms, and Microsoft Office applications.
	<li>Strong communication, problem-solving, and customer service skills with the ability to build relationships with customers and operational teams.
</ul>

Residential Moving Dispatcher

We are looking for an experienced Senior Installation Manager to join our clients team in Dallas. This position is responsible for overseeing relocation and installation projects from planning through completion, ensuring work is completed safely, efficiently, on time, and to the highest standard. 
 
The successful candidate will lead field teams, coordinate resources, manage client relationships, and ensure projects run smoothly from start to finish. This is a hands-on leadership role for someone who enjoys solving problems, managing people, and delivering outstanding service. 
 
Responsibilities

<ul>
	<li>Manage the day-to-day execution of relocation and installation projects
	<li>Plan project schedules, manpower requirements, equipment, and logistics
	<li>Conduct site visits and pre-project surveys to assess requirements and identify potential challenges
	<li>Coordinate installation crews, drivers, subcontractors, and vendors
	<li>Ensure furniture, equipment, and other assets are handled and installed correctly
	<li>Act as the main point of contact for clients throughout the project lifecycle
	<li>Monitor project progress and address any issues that may impact timelines or service levels
	<li>Maintain project documentation and provide regular updates to management and clients
	<li>Ensure compliance with company procedures and safety requirements
	<li>Work closely with operations and sales teams to support project delivery
	<li>Assist with recruiting, training, and developing installation personnel
	<li>Identify opportunities to improve efficiency, productivity, and service quality
</ul>

 
Requirements

<ul>
	<li>Previous experience in the moving, relocation, installation, workplace services, or related industry
	<li>Proven experience leading teams and managing projects
	<li>Ability to manage multiple projects and deadlines simultaneously
	<li>Customer-focused with a professional approach to client interactions
	<li>Strong problem-solving and decision-making abilities
</ul>

 
This is an excellent opportunity for an experienced operations professional looking to take the next step in their career and play a key role in delivering successful relocation and installation projects.

Senior Installation Manager

We're seeking a Relocation Sales Estimator to support residential and commercial relocation clients across the New York metropolitan area. This hybrid position offers a combination of remote working, office collaboration, and regular travel throughout New York, New Jersey, and Connecticut to conduct surveys, prepare estimates, and develop customized relocation proposals. 
 
The Role:
<ul>
	<li>Conducting in-person and virtual surveys for household goods (HHG), office, commercial, and industrial relocation opportunities.
	<li>Meeting clients throughout the tri-state area to assess moving requirements, understand project scope, and identify service needs.
	<li>Preparing accurate estimates, quotations, and relocation proposals tailored to each customer.
	<li>Designing customized moving solutions that align with client budgets, timelines, and operational objectives.
	<li>Developing new business opportunities through referrals, networking activities, prospecting, and lead follow-up.
	<li>Building long-term relationships with residential and commercial customers to drive repeat business and referrals.
	<li>Working closely with operations, move management, and customer service teams to ensure a seamless customer experience.
	<li>Maintaining accurate sales records, activity updates, forecasts, and customer information within the CRM system.
	<li>Presenting proposals, managing negotiations, and securing new business opportunities.
	<li>Monitoring local market activity, industry developments, and competitor offerings.
	<li>Participating in sales meetings, training initiatives, and business development programs.
	<li>Achieving and exceeding individual sales and revenue objectives.
</ul>
 
What They Require:

<ul>
	<li>Experience in a Sales Estimator, Sales Consultant, or Business Development role within the moving and relocation industry.
	<li>Proven experience conducting HHG and office and industrial relocation surveys and estimates.
	<li>Strong consultative sales, presentation, negotiation, and relationship management skills.
	<li>Ability to work independently while effectively managing a hybrid schedule and client-facing travel commitments.
	<li>Valid driver's license and willingness to travel extensively throughout the New York, New Jersey, and Connecticut tri-state region.
</ul>
 
Why This Role? 
This position offers the opportunity to combine consultative sales, client engagement, and relocation expertise in a highly visible role. You will have the freedom to oversee your own region and the flexibility of a hybrid work environment while working with a diverse clientele portfolio.

Relocation Sales Estimator

Join a thriving moving and relocation firm based in the Orlando, FL area as a Residential Moving General Manager. You will be in charge of daily operations, customer service, sales performance, and driver/crew management. This leadership position is appropriate for a seasoned individual in the household goods (HHG) moving business who can increase operational efficiency, profitability, and customer satisfaction. The ideal candidate will have strong experience managing residential moving operations, field crews, dispatch, and P&L performance within a fast-paced relocation environment. 
 
Key Responsibilities
<ul>
	<li>Manage all day-to-day residential moving and relocation operations in the Orlando area.
	<li>Manage the dispatch, scheduling, routing, and coordination of household goods (HHG) movements.
	<li>Lead, mentor, and supervise office employees, movers, packers, and warehouse workers.
	<li>Provide exceptional customer service throughout the moving process.
	<li>Monitor operational KPIs including revenue, profitability, and on-time performance.
	<li>Create and implement methods to increase operational efficiency and customer satisfaction.
	<li>Manage local and interstate residential moving projects from booking through delivery.
	<li>Ensure compliance with DOT regulations, safety standards, and company policies.
	<li>Handle escalated customer concerns, claims resolution, and service recovery efforts.
	<li>Collaborate with sales teams to promote revenue growth and account development.
	<li>Oversee fleet utilization, equipment maintenance coordination, and warehouse operations.
	<li>Create operational reports, budgets, forecasts, and performance updates for top leaders.
</ul>
 
Required Skills and Experience 

<ul>
	<li>5+ years of management experience within the residential moving or relocation industry.
	<li>Excellent understanding of household goods (HHG) operations, dispatch, and crew management.
	<li>Experience managing profit and loss statements, budgets, and operational performance metrics.
	<li>Understanding of DOT compliance, moving industry rules, and safety standards.
	<li>Proven leadership skills with expertise managing drivers, movers, and operational personnel.
	<li>Professional Van-Line experience (Preferred).
</ul>

Residential Moving General Manager

An established moving and relocation company in Austin is looking to hire a Household Goods Move Coordinator to support residential relocation clients throughout the full move lifecycle. This is a fast-paced role suited to someone who enjoys client communication, operational coordination, and managing multiple domestic or international household goods shipments simultaneously. 
 
The position offers the opportunity to work closely with van operators, surveyors, crews, and customers while ensuring every move is delivered smoothly, professionally, and on schedule. 
 
Key Responsibilities
<ul>
	<li>Coordinate household goods relocations from booking through final delivery
	<li>Schedule packing, loading, transportation, storage, and delivery services with operational teams and third-party agents
	<li>Act as the primary point of contact for residential moving customers throughout the move process
	<li>Prepare shipment documentation including inventories, customs paperwork, billing files, and move schedules
	<li>Monitor shipment milestones and proactively resolve service delays or transit issues
	<li>Communicate with interstate agents, destination partners, and warehouse teams to ensure service continuity
	<li>Maintain accurate move records within the company CRM or move management system
	<li>Assist customers with valuation coverage, transit expectations, claims guidance, and service updates
	<li>Coordinate temporary storage requirements and delivery spread arrangements where required
	<li>Support revenue protection by reviewing service authorisations, charges, and invoicing accuracy
</ul>
 
Experience Required

<ul>
	<li>Previous experience coordinating household goods (HHG) moves within the moving and relocation industry
	<li>Strong understanding of residential moving operations, scheduling, and shipment documentation
	<li>Ability to manage multiple active relocations while maintaining high customer service standards
	<li>Experience communicating with drivers, crews, agents, and residential clients
</ul>
 
Why Apply

<ul>
	<li>Join a growing relocation operation with a steady pipeline of residential business
	<li>Exposure to domestic and interstate household goods relocations across multiple service levels
	<li>Collaborative operations team with opportunities for long-term progression within the moving industry
</ul>

Billing & Collections Specialist - Moving Services

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