This is a top leadership job for someone who knows how to appropriately manage a moving company. You'll be in charge of day-to-day operations, warehouse, fleet, dispatch, and customer service, all while driving growth, optimising efficiencies, and maintaining high service standards throughout the organization.
The organization is searching for a hands-on leader who can develop strong moving teams, keep operations operating efficiently, and foster a culture of accountability, customer service, and performance.
What You’ll Be Responsible For:
- Overseeing branch and operational performance across various moving and storage functions.
- Managing household moves from planning to delivery.
- Improving profitability, operational efficiency, and service standards throughout the firm.
- Managing dispatch, warehouse, fleet, storage, and transportation operations.
- Helping and growing managers, supervisors, drivers, and operational teams.
- Monitor budgets, KPIs, operational reporting, and overall financial performance.
- Ensure adherence to DOT requirements, safety procedures, and company standards.
- Enhancing procedures, workflows, and operational structure to enable sustained growth.
- Collaborating with sales and account management teams to promote customer retention and new business development.
- Managing escalating customer issues while establishing excellent client connections.
- Facilitating hiring, workforce planning, and staff development programs.
Skills you require:
- Experience of overseeing household goods moving operations.
- Proven ability to lead large teams in a fast-paced environment.
- Strong understanding of transportation, logistics, warehouse, and fleet operations.
- Understanding of managing budgets, costs, and operational performance.
- Proven experience leading large operational teams in a fast-paced environment.
- Excellent knowledge of transportation, logistics, warehouse, and fleet management.
- Experience managing budgets, expenses, and operational performance.
This is an excellent opportunity for an experienced moving industry leader looking to join a growing operation with long-term progression potential.