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Assistant Customs Duty Manager

Job Description

We are partnering with a leading consultancy firm who are currently seeking an Assistant Customs Duty Manager to join their organisation based in Peterborough.

The purpose of the Assistant Customs Duty Manager is to support the delivery of a comprehensive range of customs and excise duty services, as well as business advice, to a wide range of clients, ranging from tiny, rapidly growing businesses to major corporations.



  • Provide technical guidance, referral development, customs and international trade focused marketing campaigns
  • Responsible for establishing business possibilities, all while ensuring that our clients' needs are addressed
  • Identify risk and technical matters, as well as selling opportunities, to the Director/Partner, whilst exercising judgement within agreed parameters
  • Ensure all Customs declarations, clearances and processes are completed within a timely manner to avoid delays to international Cargo for both Exports & Imports
  • Support and advise customers on all international import & export requirements
  • Lead with the implementation of new operational processes in-line with the development of international services and products
  • Provide recommendations and implement Customs processes and simplifications
  • Carryout regular internal audit and check to ensure entries are completed correctly by entry clerks
  • Liaise with and maintain an excellent working relationship with HMRC on Customs matters and enquiries
  • Overall checks on processing of monthly (e.g., CFSP/FSD) /quarterly returns (e.g.,IPR, etc.)
  • Liaising with customers to resolve any queries and advising on operational customs matters regularly
  • Instructing internal stakeholders on topics related to changes in customs and tax legislation
  • Acting as an internal (and if necessary external) point of contact for customs formalities


  • Minimum 3 years’ experience working in consultancy or advisory services (would be advantageous)
  • Experience in a variety of fields would be beneficial, such as Freight Forwarding, Aerospace, Engineering, Manufacturing, Retail etc
  • Broad knowledge of expertise in customs and excise duty topics, as well as the ability to evaluate and apply the impact of these regimes on international trade and supply chains
  • Exceptional ability to manage, support staff members, listen to any problems / grievances they may, and to deal with issues in the most effective manner whilst maintaining harmony within the working environment
  • Minimum 2 years’ knowledge of CHIEF, Destin8, CNS and declaration software (E-Customs, Multifreight, ASM, Data freight, Cargowise or similar systems)


  • 33 days of annual leave, including bank holidays (31 for students with study packages and 38 for partners)
  • Day off for your birthday
  • Incentive Program for Leads (applicable to up to and including Associate Director level)
  • For assisting in expanding our new client portfolio, we provide attractive financial incentives
  • One professional subscription is reimbursed each year
  • Private Medical Insurance (applicable to Directors and Partners)
  • Enhanced Parental + Family Leave
  • Flexible Working
  • 4-times-salary life insurance
  • Bonus for Employee Referrals
  • Portal for Employee Benefits
  • 24/7 GP access
  • Pension