General Manager, Moving Services

Our client a moving specialist based in New York state is seeking an experienced moving General Manager to join their team.

Responsibilities:

Looking after the whole sales and operational aspects of a moving services provider
Fairly large branch with a multi-million $ revenue
Manage, develop, encourage and monitor the performance of staff, ensuring high quality work at all times
Spearhead the driving forward of sales and production
Meeting or exceeding all sales, budget and profit objectives
Devise and implement operating procedures that will increase efficiency of the running of the moving and storage
Ensuring the company complies to operating standards, maintaining a positive health & safety culture in the workplace
Identify, address and resolve any business performance related issues in order to achieve a more efficient and streamlined operation
Continuously aim to maintain high levels of customer service across all moving and relocation services
Identify development opportunities for employees, regularly evaluating their current skills and setting new training opportunities
Staying up to date with business trends and changes within the relocation, moving and storage industry
Demonstrating your awareness of the relocation industry, local market, customer and competitor activity
Ensuring all staff understand company goals and deliver a consistent superior service in line with quality standard

Experience Required:

Must have a background working at General Manager level within the moving sector
Previous management proficiency with P & L accountability
Strong operational and sales knowledge of door to door household goods moving, corporate relocations, transport, storage and specialist moves
Highly organized with natural leadership and management skills
Excellent communicator, comfortable liaising with all levels of management and staff
Strong sales and commercial business acumen will be advantageous
High school diploma essential and Associates/Bachelor’s degree is preferred
Strong IT skills with previous experience with MS Office products

If you wish to apply, please contact Alchemy today!

Job Description