Global Mobility & Relocation Advisor
Job Description
Alchemy is working with a global relocation provider in the search for a Global Relocation Specialist to join their international mobility team.
This position offers Full-time remote working from home.
Scope of the Global Mobility & Relocation Advisor role:
Managing the life cycle of the moving process for employees that are assigned overseas
Coordinating domestic and international moving and relocation services
Delivering global mobility consultation on policy and procedure
Always deliver exceptional customer service
Managing the shipment of household goods and tracking relocations
Be the primary contact for client HR contacts and relocators
Manage and oversee third-party services
Offers assignees ongoing global relocation support and guidance
Responding to questions about international and domestic moves
Constantly ensuring client and consumer satisfaction
Handling invoicing
Skills required:
3-6 years of international/domestic relocation experience is preferred
Previous employment with a Relocation Management Company
Excellent knowledge of moving, global mobility and relocation services
Excellent communication and customer service abilities
Outstanding organisational and time management abilities
Advanced IT knowledge of Microsoft Office products
Excellent analytical and problem-solving abilities
Associate or Bachelor's degree preferred
Right to live and work in the USA