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Global Mobility & Relocation Advisor

Job Description

Alchemy is working with a global relocation provider in the search for a Global Relocation Specialist to join their international mobility team.

This position offers Full-time remote working from home.

Scope of the Global Mobility & Relocation Advisor role:

  • Managing the life cycle of the moving process for employees that are assigned overseas

  • Coordinating domestic and international moving and relocation services

  • Delivering global mobility consultation on policy and procedure

  • Always deliver exceptional customer service

  • Managing the shipment of household goods and tracking relocations

  • Be the primary contact for client HR contacts and relocators

  • Manage and oversee third-party services

  • Offers assignees ongoing global relocation support and guidance

  • Responding to questions about international and domestic moves

  • Constantly ensuring client and consumer satisfaction

  • Handling invoicing

Skills required:

  • 3-6 years of international/domestic relocation experience is preferred

  • Previous employment with a Relocation Management Company

  • Excellent knowledge of moving, global mobility and relocation services

  • Excellent communication and customer service abilities

  • Outstanding organisational and time management abilities

  • Advanced IT knowledge of Microsoft Office products

  • Excellent analytical and problem-solving abilities

  • Associate or Bachelor's degree preferred

  • Right to live and work in the USA